


InfinitiKloud | Secure Way to Keep Your Data Safe
Based on authentic user experiences
customer
6730 reviews
N/A
1 year ago
Do not deal with this company I ordered
Do not deal with this company I ordered the photostick in February it came in April Trouble was the dongle wouldn t fit my IPad After complaining to this company I have received around eight or so emails from them each from a different person saying we are looking into your case it is now nearly June just send the correct dongle This is a backstreet company BEWARE
Michael Allan
6730 reviews
N/A
1 year ago
Oh how I wish I d read the reviews
Oh how I wish I d read the reviews first I ordered a 128Go back in March and have not received it My first chase up met with a response from Vicky Jordan at zendesk saying order had been despatched no tracking facility More than two weeks later product still not arrived two chase ups ignored a third merited another response from Vicky Jordan a carbon copy of the first and again no tracking details My request for the order to be cancelled and a refund in my bank by today has met with no response and guess what no refund I shall have a try at phoning tomorrow if no joy then I shall be raising with my bank banks should not be facilitating con companies like this period
Scott Saunders
6730 reviews
N/A
1 year ago
I purchased 2 InfinitiKloud s
I purchased 2 InfinitiKloud s plus a Lifetime guarantee In October 2019 at a cost of 100 00 AUD It has never worked on my Android Tablets The original Software of Google Play store worked fine on my Android phones 14 Months later with the new and improved software it now does not work at backing up my phone Customer support has been giving me the run around for a week Just Don t buy from InfinitiKloud
Neil Forrest
6730 reviews
N/A
1 year ago
Infinitikloud-Avoid like the Plague
I continue to receive what appear to be automated replies apologising for the delay I have requested a refund again no action I have requested a telephone number to contact but again nothing I do receive offers of goods at 50 discount but no idiot would go for that throwing good money after bad The Support help is rubbish Surely I have a right to a full refund So what about it Infiniti
Engima
6730 reviews
N/A
1 year ago
Buy the Photo Stick
We were going to buy a Photo stick unit but after reading the reviews from Pc Magazines we decided to get this I Kloud BIG mistake took ages to get here Australia then could not get it to work no activation code supplied contacted their support received code PC said ready to use but can t open it no matter what I do have spent hrs trying to get it to work but have given up should have got the Photo Stick the support people have replied to all my e mails but I don t think the product is any good
Norbert
6730 reviews
N/A
1 year ago
It s a scam
It s a scam Took over 4 weeks before they actually started their shipping process but only AFTER l contacted them about no update or tracking information sent to me Numerous attempts to get answers but the same speech about being apologetic and be patient doesn t cut it when you are hung up to dry Still haven t received the product but l will get something else that will actually be delivered but l plan to be a pain and continue to give them a hard time for as long as it takes
Sally Johnson
6730 reviews
N/A
1 year ago
Highly concerned about my InfiniKloud order
I want to get a new phone and laptop so thought this product would be ideal to do all the transferring of files and photos I sent my money early November and have received nothing despite my constant emails of concern other than a standard email to confirm Customer Service will look in to it I am so annoyed and feel I ve been scammed I requested a refund in December as urgently need a gadget like this but cant afford another one until this is refunded Very very disappointed Sally Johnson
Neil Forrest
6730 reviews
N/A
1 year ago
InfinitiKloud SCAM
I ordered and paid for a flash drive early in December I receive almost daily automated messages which are meaningless and no answers as to when my order might be delivered They do not read any e-mails and fail to provide either a live chat line or contact telephone number It appears that the operation is massive scam I would rate this operation as illegal and advise not to attempt any dealings
Buyer in West London
6730 reviews
N/A
1 year ago
SERIOUS LIMITATIONS
I m sheltered so bought this so that my carer can work on cataloging my photos remotely Firstly I couldn t find any activation code Apparently it s the same as my Order No but I don t have that anywhere I m an artist many of my photos are High resolution Tiffs or Photoshop Now I learn that the device does not copy either of these Furthermore although it copies all other photos - eg jpegs - it replaces the titles with gobbledygook Very disappointed
Peter LaVenia
6730 reviews
N/A
1 year ago
I purchased an Infinitikloud Charge
I purchased an Infinitikloud Charge with a 64GB memory card which they failed to deliver I sent verification but to no avail They dodged the issue and offered me 50 off on some useless products Always read reviews before buying This company is extremely dishonest