J
JAYNE BROOKE
no comment
no comment thank you
AI Review Summary
Based on 131 reviews
The majority of reviews for Inpost are highly positive, with customers praising the service as easy, fast, and reliable for both sending and picking up parcels. A significant number of negative reviews detail specific problems such as missing packages, delivery delays, poor customer service, and issues with locker locations or PIN codes. Positive feedback consistently highlights the convenience and efficiency of the service, while negative feedback focuses on operational failures and communication issues.
What customers love
- Quick pickup
Common concerns
- Package lost
- PIN code issues
- Wrong location
Last updated 3 weeks ago
J
JOSE LUIS GONZALEZ SANCHEZ
Retraso del repartidor e incidencia
Retraso del repartidor e incidencia provocando que llegase m s tarde de lo establecido
V
VASILY
Items lost
I did not get all of the items from the order I ordered tennis racket and 4 tennis tubes But got only 3 of 4 and was charged for all 4
A
andrei
The parcel went to portugal from bar
The parcel went to portugal from bar elona to come back to madrid then malaga
S
SHAUNA COOK
The parcel was delivered to a pick up
The parcel was delivered to a pick up point miles away from my house and not the one I selected
B
BURLAY ELENA
No life chat or any contact to
No life chat or any contact to communicate in case of problems with deliveries impossible to get in touch
N
Naser
Inpost locker est ubicado en entrada
Inpost locker est ubicado en entrada parking subterraneo plaza mayor y no en plaza mayor He perdido 15 min busc ndolo
M
Murat Balci
The integration servicing paclink es
The integration servicing with packlink es is terrible Whether they or inpost I don t have any idea but I had a terrible experience iny last shipments
E
Elena
When there is a problem you are alone
The package had not arrived although the tracking system showed that it had arrived at the collection point The clerk couldn t find it Only the Spanish costumer phone service responded but it seems they have not relationship with the rest of the world very Spanish way to do business so beyond the online automatic system you have to solve everything by yourself in the real world without assistance I phoned Monday Relay s destination in the Netherlands no one answers the phone I sent emails to costumer service there three times in two languages no response I sent messages and comments on Facebook - they ignored the request I thought this was a shell company with no responsible person to listen to me as if my articles were thrown away Finally the article was delivered but the experience was not satisfactory Lots of anxiety Now here please do not copy-paste your generic reply You are not sorry at all I think even here there are just bots
M
Mohammed
Take too much tome for the pick up
Take too much tome for the pick up not like other providors If it is outside the country it is other story You have too take into consid ration that time is primordial for pickup