Inpost Reviews

Empresa de Paquetería Europea | InPost

inpost.es
3.62
131 reviews
Great Rating
Based on 131 user experiences

Rated 3.62 out of 5 by 131 Happy Customers

44.3%
15.3%
13.7%
11.5%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 131 reviews

The majority of reviews for Inpost are highly positive, with customers praising the service as easy, fast, and reliable for both sending and picking up parcels. A significant number of negative reviews detail specific problems such as missing packages, delivery delays, poor customer service, and issues with locker locations or PIN codes. Positive feedback consistently highlights the convenience and efficiency of the service, while negative feedback focuses on operational failures and communication issues.

What customers love
  • Quick pickup
Common concerns
  • Package lost
  • PIN code issues
  • Wrong location

Last updated 3 weeks ago

V

No recipient tracking de pedido ni sms

The staff can t find my parcel from the code given by email
C

Era un calendario de pared con fotos y

No recipient tracking de pedido ni sms de recepcionSe entrega correcto sin mas
K

The locker was not where it was

Era un calendario de pared con fotos y lleg arrugado por la mitad
S

They are quick to return goods which is

The locker was not where it was intended to be in the Email I got Lockers were at floor 0 at Habaaneras Not outside of Fosters Restaurant
C

Finding delivery a little slow at the

They are quick to return goods which is not good Correos don t behave like that At least after one week it can t be sent back not in few days They return goods and you have to send it back with another payment which is not fair Apart from that there rate are good and delivery is on time
N

It would be nice to get a notice when

Finding delivery a little slow at the moment maybe it s because it s the start of a New Year as normally it has been much quicker
B

very good usually but not always

It would be nice to get a notice when the shipment is arriving My kind neighbours got it so no problem but to be able to pick a time when it is convenient would be great
A

The box was damaged-squashed and could

No problem until there is a problem -1 item Tracking code 37343418 took 3 weeks from Spain to Netherlands This caused a problem for both myself and the recipient
M

Packages almost never ready as notified

The box was damaged-squashed and could have been the content
A

Generally good

Normally very good and fast service but too often do I get a message that my package is ready for pick up but when I go to retrieve it at the pick up point it is not there Last time I tried many times to pick up my package and after trying to locate it I had to go out of my way to pick it up at the wrong pick up point I should be compensated for my trouble and time after having paid to have it delivered to a specific place

About Inpost

Ofrecemos paquetería a más de 66.000 puntos de recogida. Nuestra misión es ofrecer un servicio de paquetería: más sostenible, eficiente y económico.

United States

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