Integrar Reviews

Home - Integrar

integrar.services
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers report a mixed experience with Integrar, highlighting efficient and responsive service from individual caseworkers alongside systemic issues. Positive feedback centers on specific employees who are described as helpful, professional, and proactive in communication. Conversely, recurring complaints point to poor overall communication, an impersonal automated system, organizational inefficiency, and data handling errors that cause delays and stress. The service is frequently described as expensive, and while some processes are completed quickly, others suffer from inconsistencies and repeated requests for information.

What customers love
  • Helpful caseworker
  • Quick completion
Common concerns
  • Disorganized process
  • Data handling errors
  • Expensive pricing

Last updated 4 weeks ago

M

Efficient service

From start to finish I was always kept informed of the progress every step was made easy for meDefinitely recommend for anyone Well done
J

Brandon Mastrantuono Ryan Gee went

Brandon Mastrantuono Ryan Gee went above and beyond like i have never seen before I cant recommend Brandon enough we have been working on our re-mortgage for months and after lots of hiccups and a fall at the final hurdle he managed to pull it out the bag for us and get us over the line Perfect service i couldn t ask any more of him and he was extremely professional throughout Really goes that extra mile which is so refreshing and nice to see
I

Could not ask for more

Could not ask for more from this company i had a very complicated mortgage transfer the team were super efficient and so many emails i sent with them always responding so grateful thank you
R

Remortgage

Our remortgage was handled by Integrar and the process was so simple From receipt of offer the remortgage was completed with a couple of weeks Communication was effective and to the point and the online tracker lets you see clearly where your case is at Special thanks must go to Brandon Mastrantuono as he pulled out all the stops to get the completion through on my renewal date so no additional charges were incurred
J

GREAT SERVICE

I would like to thank Jake Houlding-Ward and his team for the time they dedicated to formalizing my mortgage with a new bank The service was certainly excellent and the outcome was flawless
A

We have recently completed our Remortgage

We have recently completed our remortgage and would highly recommend Integrar They were extremely efficient and helpful Our case worker was Chris D was amazing to deal with always approachable and knowledgeable Nothing was too much trouble and he always contacted me when he said he would Thank you to Jodie also who we spoke to who was very helpful and quick to respond
R

Re-mortgage conveyancing

A recent re-mortgage conveyancing of a rental property was handled efficiently by Emily G and Jake at Integrar I found the on-line portal easy to use and if I delayed in responding I was gently reminded with an email The whole process was completed successfully and professionally without any issues I would recommend Integrar
A

A very good experience using Integtrar

A very good experience using Integtrar Everything went smoothly and we were kept informed all through the conveyance Thanks to Jake and all Team Jenkins
I

Great servie by Hayley

Great servie by Hayley and the wider team in dealing with all of my queries throughout the process
S

Re-Mortgage successfully handled and completed

Emily who acted for this process was very helpful and always communicated promptly Everything went smoothly and quickly within the required time scale

About Integrar

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Integrar specializes in remortgaging and refinancing services for both customers and lenders, including banks, building societies, mortgage brokers, estate agents, and financial advisors.

Integrar handles thousands of remortgages monthly, leveraging deep process knowledge and significant investments in systems to manage transactions quickly and efficiently.

Customers can contact the dedicated Remortgage team via email at [email protected].

Integrar holds professional indemnity insurance with a compulsory minimum level of cover of £3 million, in accordance with the Solicitors Indemnity Insurance Rules.

Clients can provide feedback via specified channels such as Google. For dissatisfaction, they should contact the Customer Services Manager at [email protected].

About Integrar

Home - Integrar

Integraris a market leader in the provision of remortgaging and refinancing services. The company specialises in delivering remortgage services for lending institutions and intermediaries, including banks, building societies, mortgage brokers, estate agents, and financial advisors. Integrar handles thousands of remortgages every month, demonstrating deep process knowledge and a significant investment in systems that manage transactions quickly and efficiently.

The company is committed to providing the best possible service to its clients and customers. It understands the critical need for speed and the requirement to keep clients and customers consistently updated on transaction progress. These elements form core parts of its operational processes. Clients can contact the dedicated Remortgage team via email at [email protected].

For Customers

Whatever the reason for remortgaging a home, Integrar’s service is designed to provide a smooth transaction. The company offers a dedicated remortgage service tailored to meet the needs of individuals looking to complete their remortgage efficiently.

For Lenders

Integrar provides solutions for banks, building societies, and other mortgage lenders managing commoditised remortgages. The company brings depth of skills and experience to handle these transactions on behalf of lending institutions.

Professional Indemnity Insurance

Integrar holds professional indemnity insurance which, in accordance with the Solicitors Indemnity Insurance Rules, provides a compulsory minimum level of cover of £3 million.

Feedback and Compliance

Integrar strives to provide clients with the very best service and invites feedback through specified channels. Should a client be dissatisfied with the service provided, they are directed to contact the Customer Services Manager via a dedicated email address. The company has also made important updates to its Privacy Policy to improve transparency, reflecting recent legal requirements regarding data handling, international data transfers, and complaints processes under new regulations.

Company Compliance and Contact

  • SRA Number: 666740
  • © 2026 Knights Professional Services Limited

For further information, users can review the company’sCookie Policy,Privacy Policy, andComplaint Policy. The website also provides links for customer login and direct communication with the Integrar team.