Intermedia Reviews

Claim

AAA service from Intermedia

Stewart at Intermedia fixed problems that I have been having for years and which have always confused me and slowed me down His great service was in addition to the initial reason for my contact Thanks Intermedia and Stewart John Burt GA

Intermedia support has been exceptional

Intermedia support has been exceptional every time I use it I don t have a technology background yet the associates take the time to explain everything in detail with patience I love that my resources are used in the best way possible

This VOIP phone service is exceptional

This VOIP phone service is exceptional for a small business probably for any size business The support is far beyond the others that includes Ring Central and especially Vonage they are terrible

Tech support staff are unusually

Tech support staff are unusually motivated to do their best to solve all your problems and they usually are able to quickly accomplish that goal That is unusual for me since I am rarely satisfied with tech support

I ve been a Partner for 5 years

I ve been a Partner for 5 years and it s THE BEST partnership I have Intermedia is everything they claim to be A leader in the space rapidly innovating all with an uptime SLA that makes the competition blush and they deliver Every day Every Single Day

Excellent customer service

I called in for porting and a first time setup of the handset The service rep made sure the porting was complete showed me the website explained the Unite App and made sure I could make and receive calls on the handset and cell phone using the app He was thorough professional and helpful

Outstanding with Listening and a Solution

The customer service rep was able to offer a solution when we thought there might not be one Outstanding assistance - she listened carefully and was so professional and courteous

Excellent system for customer support

Excellent system for customer support Excellent personnel available by phone You get and actual person The representative was friendly and solved our issues And there was no wait time FIVE STARS FOR SURE

Good service

Good service Easy to use We cancelled when we changed offices and they continued to bill us Thanks to a helpful customer service representative we were able to get a refund for the error We recommend them as a company

Lauren was great to work with

Lauren was great to work with and was very patient and informative Took the time to help resolve our technical issues and really seemed to care about us Thanks again Lauren we appreciate you