Intermedia Reviews

Claim

I ve used Intermedia services for corporate exchange service

I ve used Intermedia services for decades and they have consistently offered high quality services and support during the entire time Intermedia mail has never failed our businesses and has always kept current with advancing needs Intermedia support is exceptional Even the smallest request is handled professionally efficiently effectively and is tracked and run through a streamlined process Large ones have never involved Intermedia issues their services have been rock solid When we ve had issues they have gone the extra mile always

It Was A Rough Start But It s Great Now

I m not going to lie it was rough at the beginning when the office switched to Intermedia but now it works great The calls are crystal clear and the mobile app is great as well I can still take calls from the office on my mobile phone so I can still get important calls from work and I don t have to carry around a second work phone It s great Overall I really do love this product now

Very happy with customer service

Very happy with your customer service as they have been very helpful each time we have needed them As a business owner this shows me that the trainers of your customer service are very good

My problem was fully resolved

My problem as resolved The support person was a good listener and spoke very clearly to me I own and operate a software development company and would be happy if my support staff were like this

Avra was great

Avra was great He was very knowledgeable at solving the issue I had and As we personable It s great to talk to another human not just a person without emotion or energy love for what they do

OWA-only Accounts and Public Folders

I was having an issue adding access for an OWA-only account to a Public Folder The solution support has in place was easy to follow and I was able to grant permission for the user Outstanding

When I opened my small business I

When I opened my small business I needed a phone line but I needed it to be portable I did some research and chose Intermedia and I was very happy with my decision From the start the service has been excellent as well as the customer service

Great Value and Great Service for any size Business

We have used Intermedia for our business telephone for many years and have been pleased with their excellent service and the great tech support that they provide I highly recommend any business give them a try They have great value and great service

First Time Calling for Tech Support

I am new to Intermedia and had to call in to Tech Support to resolve an issue I pressed a wrong button or two Their support was excellent - listened to my issues and resolved them quickly

Ernesto is an asset to Intermedia

Ernesto is an asset to Intermedia It was a pleasure speaking with him He is very knowledgeable and resolved my questions quickly Customer service from Ernesto is top notch