Hi some help i ve received hasn t worked out as explained It s been a while but one instance was getting help putting our own music on the phone Instructions were followed but the sound was awful So we went back to the system s music Navigating through the menu doesn t always work as directed Doris

2 years ago

Very satisfied customer of many years except

I just moved one of the accounts to Office 365 for one single reason cost Last time I talked to my account manager who seemed oblivious nothing could be done about the cost which is significantly more than what Office 365 offers Since my other account has many mail boxes I ve been hold off on moving this account out Please start lowering your prices for small businesses I have a hard time always justifying paying close to 700 for 30 something mailboxes

Larry

2 years ago

Gerald M Intermedia exchange specialist in Nicaragua was outstanding

The first four technicians could not or help or made things worse The fifth technician solved all our problems very well and very fast - Gerald M Intermedia exchange specialist in Nicaragua was outstanding

Tim Pugh

2 years ago

Beware when you try to cancel

For eight years we were pleased with Intermedia When they failed to respond to our request to update our system as we were moving we cancelled 04 27 22 or should I say we tried May 9 they auto debited our account We contacted them reminding them we cancelled Today 6 6 22 they debited our card again After speaking to customer service they agreed that I tried to cancel in May agreed to refund June - stated the request was not confirmed by them so they refused to refund May Phone Lines were ported from them 04 28 22 Other than knowingly and fraudulently charging two months of service after canceling they would have received 5 stars

Intermedia Reviews

Rated 3.71 out of 5 by 125 Happy Customers

Incomplete help

Very satisfied customer of many years except

Gerald M Intermedia exchange specialist in Nicaragua was outstanding

Beware when you try to cancel

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