S
Santosh
Support team lacks basic courtesy
I have been hosting few websites with this company though I have not had any issues with the hosting the company s customer support is an absolute crap Whenever I create a ticket about an issue and ask for clarifications the support team only gives half-baked answers instead of completely clarifying everything I believe it is basic courtesy to make sure customers don t have anything left unanswered and this company s customer service team don t even seem to have this basic trait It s interesting to know that companies like this take money promptly for their services and still are not ashamed to provide crappy support experience like this I raised this issue directly with the support team and they still did not reply subsequent tickets in full Hence this review to expose their disgraceful customer service