Based on authentic user experiences
Donna Rodman
6727 reviews
N/A
1 year ago
Excellent help navigating the website editor
My assistant was a lady in the Philippines who stayed patiently with me as I went through the Website Editor trying to upload an image and a PDF and change the text colour She was delightful patient polite and professional Thank you so much for having such great technical support staff
Bill Downey
6727 reviews
N/A
1 year ago
Not very computer literate
Bric was especially patient with me as he guided me through the steps to address my issue Thank you Bric You Rock
A recent customer
6727 reviews
N/A
1 year ago
Michael was very empathetic and patient
Michael was very empathetic and patient He addressed all issues that I brought up
Edward Alper
6727 reviews
N/A
1 year ago
Lemar Escomo was very patient with me
Lemar Escomo was very patient with me and helped me to resolve the problem
Jim K
6727 reviews
N/A
1 year ago
Extremely helpful
June was extremely helpful resolving my issue Good job Thanks
Darre Cowan
6727 reviews
N/A
1 year ago
He was so great and helpful
My agent helped me with a very important issue with my work account worked with me step by step never got angry he is the best
Mack Webster
6727 reviews
N/A
1 year ago
Long time customer
You have the most concerned staff to help customer that I have ever experienced THANK YOU IONOS
Motivational Goddess
6727 reviews
N/A
1 year ago
John Sanchez is the best representative
John Sanchez is the best representative I ve spoken to this year He was very patient and helpful with connecting my domain to my SendOwl website
Dennis Massar
6727 reviews
N/A
1 year ago
Ionos staff failed repeatedly
Ionos staff failed repeatedly Email was down almost a week with empty promises that it would be fixed in 24 hours Boryana rescued where Ionos failed and followed up next day to ensure service was still working
Buddy Hooper
6727 reviews
N/A
1 year ago
I don t need to contact Ionos often
I don t need to contact Ionos often but when I do their support people are all great However when I contacted them today Ancel Jane Cometa handled my call and she was outstanding in all respects Just the kind of person all firms would like to have representing them
