


Based on authentic user experiences
John
6735 reviews
N/A
10 months ago
When our gas boiler started giving us problems
When our gas boiler started giving us problems we were advised that it was time it was replaced After looking through Google we decided to go with isafe and couldn t be more happy with the service that we received From the very first visit from the engineer that gave us the estimate through to the lads doing the job they couldn t have been more helpful and professional in what they were doing They finished the job and took the time to show me the most economical way to use the system I certainly wouldn t hesitate to recommend this company to anyone
Raj
6735 reviews
N/A
10 months ago
Excellent service Specially when needed in Emergency
Our boiler broke down on 1st January and it was just the worst time because no body was available to do the job Insurance company were still recovering from a hangover so obviously they weren t very keen to do the job for us Found isafe through my neighbours and phoned James came to our house same day gave us a quotation and the boiler was installed next day They are exceptionally the best company i came across Excellent service very professional and they are there when u need them Thanks to the full team
Heather Jackson
6735 reviews
N/A
10 months ago
Really fantastic service
Really fantastic service I just moved into a new house and the boiler wasn t working The engineer came on time and was quickly able to fix it for me and help me understand the system and timers as the previous owners had not left instructions He also gave me some advice on a hive system Incredibly helpful polite and kind The price was fixed and very reasonable I will definitely use them again and would strongly recommend
Paul Hally-Burton
6735 reviews
N/A
10 months ago
From start to finish the guys were
From start to finish the guys were great my install wasn t the easiest for them but from the first visit with James everything was sorted Steven the installer takes great pride in his work and would not start the job until he had proper documentation from the boiler supplier as I had an obscure flue Thanks again guy would highly recommend
Patricia McMaster
6735 reviews
N/A
10 months ago
Great job no hassle
Great job fitting our boiler Surveyed last week and job done already Father and son team worked like trojans to get it done whilst keeping us up to speed on everything going on Very tidy and cleaned up and took all rubbish away Surveyor came out to check all ok and phone call next morning to check again and thank us for our custom They register warranty so no hassle highly recommend recommend
Katina Howat
6735 reviews
N/A
10 months ago
Highly recommend great company
Highly recommend Contacted them on Sat as I had a problem with my boiler No heating or hot water Warranty expired in March Engineer came out on Mon Fan fault and possibly pcb fault He contacted boiler co And got prices Fan replacement would have to be tried first and if that didn t work pcb would have to be fitted Weighed up the costs and felt it wasn t worth the risk and decided on new boiler James the sales managet said it would be next week before it could be done as they were so busy Told him I couldn t go a week without hot water Went above and beyond to juggle things and boiler was installed on Tuesday Installers were great Very friendly efficient and cleaned everything up and took away all the rubbish I had been using ISafe for a few years for boiler servicing and will continue to use them Every member of staff I dealt with was very friendly and helpful Very happy customer
customer
6735 reviews
N/A
10 months ago
Overall excellent experience from quote
Overall excellent experience from quote to install Good advice punctual engineer and install work was tidy and to a high standard Engineer Steve was very pleasant patient explained the job well and assisted with the Hive app on the phone First class work
Mathew George
6735 reviews
N/A
10 months ago
Would highly recommend From the
Would highly recommend From the salesman to installers are friendly and polite Installed new 50w 35kw Viessmann combiboiler with google nest smart third generation thermostat on 11 05 2023 The installers are skilled and efficient and the work was done extremely neat and tidy
Andy Mac
6735 reviews
N/A
10 months ago
Great service Installed unvented cylinder
We recently noticed water dripping through the ceiling of our landing and identified it was coming from a leak in the water tank in our loft Having used iSafe to install a new boiler we contacted them for advice on the leaking tank They came out within days to assess the leak and identified the problem They clearly explained all the options open to us and we decided to have an unvented cylinder fitted rather than try to replace the corroded tank in the loft which would have been a big and messy job All the work was done on the agreed day and within the agreed timeline It was completed quickly with minimum disruption The team were professional and extremely helpful and also provided a solution to a water pressure challenge we had faced They also committed to be in contact after the work was completed and have been in touch to check that everything is OK Having used iSafe to complete two big jobs in our house their professionalism and customer service both during and after the work leads me to highly recommend them to others
James Martin
6735 reviews
N/A
10 months ago
System to Combi
iSafe Gas carried out a system to combi boiler change for us Even from the initial survey we were very impressed and booked the work there and then The installers arrived on time and carried out the work to a high standard and there was no sign any work had been carried out as there was no damage and carpets etc were put back perfectly I would highly recommend iSafe Gas to anyone and would look no further in the future for any Gas works I need done