Isafegas Reviews

Excellent service Specially when needed in Emergency

Our boiler broke down on 1st January and it was just the worst time because no body was available to do the job Insurance company were still recovering from a hangover so obviously they weren t very keen to do the job for us Found isafe through my neighbours and phoned James came to our house same day gave us a quotation and the boiler was installed next day They are exceptionally the best company i came across Excellent service very professional and they are there when u need them Thanks to the full team

Really fantastic service

Really fantastic service I just moved into a new house and the boiler wasn t working The engineer came on time and was quickly able to fix it for me and help me understand the system and timers as the previous owners had not left instructions He also gave me some advice on a hive system Incredibly helpful polite and kind The price was fixed and very reasonable I will definitely use them again and would strongly recommend

From start to finish the guys were

From start to finish the guys were great my install wasn t the easiest for them but from the first visit with James everything was sorted Steven the installer takes great pride in his work and would not start the job until he had proper documentation from the boiler supplier as I had an obscure flue Thanks again guy would highly recommend

Great job no hassle

Great job fitting our boiler Surveyed last week and job done already Father and son team worked like trojans to get it done whilst keeping us up to speed on everything going on Very tidy and cleaned up and took all rubbish away Surveyor came out to check all ok and phone call next morning to check again and thank us for our custom They register warranty so no hassle highly recommend recommend

Highly recommend great company

Highly recommend Contacted them on Sat as I had a problem with my boiler No heating or hot water Warranty expired in March Engineer came out on Mon Fan fault and possibly pcb fault He contacted boiler co And got prices Fan replacement would have to be tried first and if that didn t work pcb would have to be fitted Weighed up the costs and felt it wasn t worth the risk and decided on new boiler James the sales managet said it would be next week before it could be done as they were so busy Told him I couldn t go a week without hot water Went above and beyond to juggle things and boiler was installed on Tuesday Installers were great Very friendly efficient and cleaned everything up and took away all the rubbish I had been using ISafe for a few years for boiler servicing and will continue to use them Every member of staff I dealt with was very friendly and helpful Very happy customer

Overall excellent experience from quote

Overall excellent experience from quote to install Good advice punctual engineer and install work was tidy and to a high standard Engineer Steve was very pleasant patient explained the job well and assisted with the Hive app on the phone First class work

Would highly recommend From the

Would highly recommend From the salesman to installers are friendly and polite Installed new 50w 35kw Viessmann combiboiler with google nest smart third generation thermostat on 11 05 2023 The installers are skilled and efficient and the work was done extremely neat and tidy

Great service Installed unvented cylinder

We recently noticed water dripping through the ceiling of our landing and identified it was coming from a leak in the water tank in our loft Having used iSafe to install a new boiler we contacted them for advice on the leaking tank They came out within days to assess the leak and identified the problem They clearly explained all the options open to us and we decided to have an unvented cylinder fitted rather than try to replace the corroded tank in the loft which would have been a big and messy job All the work was done on the agreed day and within the agreed timeline It was completed quickly with minimum disruption The team were professional and extremely helpful and also provided a solution to a water pressure challenge we had faced They also committed to be in contact after the work was completed and have been in touch to check that everything is OK Having used iSafe to complete two big jobs in our house their professionalism and customer service both during and after the work leads me to highly recommend them to others

System to Combi

iSafe Gas carried out a system to combi boiler change for us Even from the initial survey we were very impressed and booked the work there and then The installers arrived on time and carried out the work to a high standard and there was no sign any work had been carried out as there was no damage and carpets etc were put back perfectly I would highly recommend iSafe Gas to anyone and would look no further in the future for any Gas works I need done