Itrip Reviews

Arrived at property booked prior to departure described as a West Bradenton Spanish pool home We had checked reviews on Trip Advisor and although they were mixed we thought all would be well How wronf we were the pool was green with things floating in it the propery smelt and worksurfaces were sticky the balcony had broken glass and the decking was unsafe in addition to this there were two huge dead cockroaches in the kitchen area I immediately rang Debbie at Itrip to complain and request an alternative rental Within half an hour a representative from the cleaning company arrived to inspect the property and within an hour we were offered a fabulous property in Sarasota 7908 Broadmoor Pines This was a new rental and we accepted two out of three tvs had yet to be set up A couple of hours after arriving at initial horror property we were relocated to this superior property Debbie arrived the following day to set up a second tv and check that we were happy with new property We spent a wonderful week here and can only praise the outstanding customer service that we recieved Thank you so much Debbie for the support you offered it was very much appreciated