


Based on authentic user experiences
Marc Villoro
6731 reviews
N/A
1 year ago
Very good quality and great service
Due to the pandemic I experienced a delay of 1 week Very undernstandable due to the world situation They explained me that some shipping delays are out their control because shipping companies suffered worldwide delays and issues due to the covid-19 pandemic They contacted the shipping company very fast and solved the issue for me I received my case the next day Product quality is awesome and I am in love with their designs Due to that delay they also offered me a 50 Off discount for my next purchase I will definetely buy again from them I love their products and the quality and service was great
Matthew Jacoby
6731 reviews
N/A
1 year ago
Very happy with Jelly cases
Very happy with Jelly cases Great service I had a question which was answered quickly by a very helpful team Delivery was as prompt as I could have expected given the Covid situation We are very happy with the product
Meghan Brown
6731 reviews
N/A
1 year ago
Excellent product and responsive
Excellent product and responsive customer service Would purchase again
RLancee
6731 reviews
N/A
1 year ago
Loving my bling phone case
I absolutely love the look of this case It matches my bling lens cover perfectly For me the longer delivery that expected was not an issue People should remember phone cases are not an essential item given the trauma affecting our flood affected victims loss of their livestock and pets COVID and the loss of transportation routing causing delays in produce and other essentials deliveries Although I love the look and feel of my case from a constructive point of view you may consider adding a rubber insert inside the case to provide additional shock protection against drops It would be worth it to pay an incremental cost for the additional protection
Maisie
6731 reviews
N/A
1 year ago
Great
I came across this website from ads on Instagram and decided to give it a try Really pleased with the phone case it s really good quality Fast shipping considering the current times only took two weeks from China to UK Customer services were so good and really helpful with my queries
R J Leatherman
6731 reviews
N/A
1 year ago
Great quality amazing customer service
The quality of their cases are just amazing I have been using a jelly case on my iPhones for over 6 years now and never had a single crack on any of them My customer experience has been amazing accidentally ordered a case that was the wrong size but customer services got back to me within an hour and changed my order on the fly free of charge I would like to note that I have only ever bought the thick block colour cases but these are hands down the best in the industry
abby
6731 reviews
N/A
1 year ago
Broken Case Great Customer Service
I received a slightly broken but super cute phone case in the mail I reached out to the company to complain and they immediately responded and told me they would send me a new one Haven t received it yet but their customer service is unmatched Would recommend just based on that
Natasha Woodward
6731 reviews
N/A
1 year ago
Excellent customer service
There was an issue with a case I ordered - got in touch with customer services and Mia was brilliant - she resolved the issue immediately and without fuss A real example of excellent customer service Will definitely order from Jelly Cases again in the future
Vrushalee Palsule
6731 reviews
N/A
1 year ago
So pretty and also durable
I am in love with my new case It is one of the most comfortable and smooth feeling cases I have owned It doesn t catch any lint like the silicone cases All the details are in the right places hence no issues while turning phone on silent mode or increasing decreasing volume Last but not the least the support team is very helpful and responds within a day They helped me thoroughly with any questions I had through my shopping experience I would certainly buy the case again and also recommend it to my friends
Lisa Garcia
6731 reviews
N/A
1 year ago
OUTSTANDING Customer Service
Customer Service is outstanding I had an issue with the case I received I reached out sent a picture explained the issue and was told within 24 hours that I would receive a new case The item was shipped immediately with both orders It did take a little extra time than usual but obviously this is because of the issues around the globe Clearly it cannot be helped by the seller The case was very well made and really nice I will purchase more in the future Thank you again for your service