Jewellerybox Reviews

jewellerybox | Sustainable Affordable Gold & Silver Jewellery

jewellerybox.co.uk
3.69
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.69 out of 5 by 122 Happy Customers

49.2%
16.4%
4.9%
13.1%
16.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 122 reviews

Customers consistently praise Jewellerybox for fast delivery, great product quality, and helpful customer service across a large volume of orders. Many reviews highlight reasonable prices, ethical practices, and reliable returns or problem resolution. Some recurring issues include occasional quality control problems with damaged items, plating wear, and sizing inconsistencies. The overall experience is positive, with strong repeat purchase intent and recommendations.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Good value pricing
  • Ethical practices
Common concerns
  • Defective products
  • Plating wears off
  • Sizing inconsistencies
  • Poor packaging
  • Limited earring options

Last updated 1 week ago

J

Very over priced

Very over priced And poor customer service Shouldn t have to pay for returns on items that were not as described
S

It didn t even let me use my PayPal

It didn t even let me use my PayPal balance to pay so I just bought something else not jewellery I came here cuz their prices were affordable I d come back of it actually allows me to use my balance to pay
S

tiny jewellery

ordered a necklace for my cousin for her birthday perfect right size and then for my great grandma i ordered a necklace and bracelet set it came looked okay and then i looked at them properly they don t even fit my 6 year old they re tiny how the hell are they supposed to fit my great grandma and obviously tried to rectify but because they re personalised they can t do anything not happy at all waste of money
A

Pretty but useless

Some of the prettiest cz earrings I ve ever bought but what was the point when they were sold with backs that wouldn t be big enough to keep them on in a million years After losing them and finding them for months and constantly having to worry about my earrings because they would never ever stay on I cut my losses and bought some from H Samuel Haven t had to think about losing them ever again
M

Disappointing Experience

Bought a pair of their 2 5mm 9ct gold studs Order was received in a timely manner but the studs that are advertised as 9ct gold were discoloured when they arrived This was one of my wife s Christmas gifts so was understandably disappointing - especially as I bought from Jewellerybox because my wife usually loves their items
V

Bought a 9ct gold belly bar

Bought a 9ct gold belly bar but was surprised to see that it s hollow inside Never seen such a fragile belly bar Not sure it will last long

About Jewellerybox

Independent jewellery shop selling fine jewellery at costume prices. Thousands of pieces in stock. Recyclable, sustainable packaging.

United States

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