Jewellerybox Reviews

jewellerybox | Sustainable Affordable Gold & Silver Jewellery

jewellerybox.co.uk
3.69
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.69 out of 5 by 122 Happy Customers

49.2%
16.4%
4.9%
13.1%
16.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 122 reviews

Customers consistently praise Jewellerybox for fast delivery, great product quality, and helpful customer service across a large volume of orders. Many reviews highlight reasonable prices, ethical practices, and reliable returns or problem resolution. Some recurring issues include occasional quality control problems with damaged items, plating wear, and sizing inconsistencies. The overall experience is positive, with strong repeat purchase intent and recommendations.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Good value pricing
  • Ethical practices
Common concerns
  • Defective products
  • Plating wears off
  • Sizing inconsistencies
  • Poor packaging
  • Limited earring options

Last updated 1 week ago

S

Avoid avoid avoid

Avoid avoid avoid Awful company with awful customer service Bought a ring ahead of an exceptional circumstances wedding 3 days later this ring has lost ALL COLOUR Contacted these cowboys and eventually after a few days offered a replacement and no refund because I m outside of the 30 day period - BY A FEW DAYS MAY I ADD Even offered to provide proof of this wedding etc Honestly take your money to someone who caresUpdate it s a shame I had to go to this point to get the outcome I wanted But they have seen this review and someone else contacted me and has now resolved the issue Thank you jewellery box
R

Easy to shop

The website was clear and easy to view and find my way around The products look great and the photos and descriptions were easy to view and very helpful My only concern was that I wanted to buy one product with a gift box and one not and I could find no way to do that In the end I bought no gift boxes at all
G

The best quality

With the affordable prices the quality of products are so good I ve ordered like 4-5 pieces of gold plated nose studs and now I only like it from jewlleybox because the colour has never faded even though I wash my face with it And I also got two pieces of earrings and I must say I wasn t disappointed again They really look like some expensive gold plated So so happy with each and every products
J

Recommended

Very good value for money jewellery with great prices However some of the pieces have lost a few stones and I returned them no problem Just be careful to check your product when you receive them The pieces look as good as any on the high street Delivery and free returns are fast and hassle free They also give you a discount on your 2nd order Customer service was prompt and extremely helpful and polite Will definitely be buying from them again
C

Very good

Great quality and came very quickly All real silver too
L

Good experience overall

I have ordered several items and always received them promptly I find the items good value although I find some gold plated items don t last very long before the plating wears off
J

I placed my order on the Sunday and it

I placed my order on the Sunday and it arrived today the quality of the product is brilliant and the fact that it was engraved and delivered in 4days is amazing Would have been 5stars but the tracking number didn t work so i wasn t aware of when my item would arrive Would 100 recommend this company Fast great quality all round great service
S

Great item could be better overall

Purchased a necklace for my wife s birthday She was very happy with it and it is Beautiful I would say she was rather underwhelmed disappointed with the very small and poor quality of the box it came in the necklace came in a little plastic bag instead of in the actual box - certainly could do better But happy overall
K

Fair quality item for the price

Good communication with seller Fast delivery Fair quality item for the price Looks exactly like the picture Gift Box not worth it
S

I ordered some earrings from m this

I ordered some earrings from m this company and there was no issue at all with my first delivery The items were exactly as described and delivered quickly Due to a good first experience I ordered from them again which included ordering 2 pairs of small gold hoop earrings and although I had to email them as one pair was missing the issue was resolved quickly

About Jewellerybox

Independent jewellery shop selling fine jewellery at costume prices. Thousands of pieces in stock. Recyclable, sustainable packaging.

United States

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