Jewellerybox Reviews

jewellerybox | Sustainable Affordable Gold & Silver Jewellery

jewellerybox.co.uk
3.69
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.69 out of 5 by 122 Happy Customers

49.2%
16.4%
4.9%
13.1%
16.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 122 reviews

Customers consistently praise Jewellerybox for fast delivery, great product quality, and helpful customer service across a large volume of orders. Many reviews highlight reasonable prices, ethical practices, and reliable returns or problem resolution. Some recurring issues include occasional quality control problems with damaged items, plating wear, and sizing inconsistencies. The overall experience is positive, with strong repeat purchase intent and recommendations.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Good value pricing
  • Ethical practices
Common concerns
  • Defective products
  • Plating wears off
  • Sizing inconsistencies
  • Poor packaging
  • Limited earring options

Last updated 1 week ago

P

This silver locket is beautiful

This silver locket is beautiful I got it for my daughter s 50th Birthday for photos of her two children It is very good quality and I m sure she will love it
M

Beautiful jewellery and super customer

Beautiful jewellery and super customer service My jewellery was gift boxed and packaged with care and delivery was super speedy I will certainly be using them again and highly recommend
H

Sterling silver sleepers

I had struggled to find some new sleeper earrings without hinges until I found them on Jewellery Box They had various sizes which was exactly what I needed It was easy to order and the earrings arrived promptly and in lovely little envelopes I would highly recommend ordering from Jewellery Box
M

Credit where credit is due

I have ordered from JB on a couple of occasions have been very happy with my purchases The quality of the jewellery compared to high street stores w rr n j m s is way better a fraction of the cost Shipping is always fast eco friendly I just wanted to give a shoutout to Vikas T who as gone above beyond with an issue I had recently with a ring very helpful understanding prompt resolution offered a credit to your company Can t recommend this company enough 5 all round service
J

Small business diamond

We purchased a necklace from Jewellery Box for Fathers Day The quality of the item is lovely light but enduring and we had it engraved with a personalised message We even changed what we wanted engraved on the item after submitting our initial order they were so accommodating and helpful and it was still dispatched one day after order The recipient was over the moon and it made for an emotional gift HighlyRecommend
J

Great company

Great company I bought 2 silver chains one turned out to be too short There was no issue about returning it and replacing it with another longer chain All done with fantastic customer care and communication Thoroughly recommend this company their beautiful products
L

Excellent value for money

So much choice on the website and such amazing prices The two items I bought a ring and a bracelet were brilliant quality and just beautiful I have worn them constantly Will definitely be a return customer have 3 granddaughters and Christmas on the way this will be my first port of call Quick delivery too
T

Lovely jewellery

Lovely jewellery at affordable prices which was delivered quickly
G

Completely satisfied with the

Completely satisfied with the assistance and the silver pendants bought as presents
M

Very individual design s

Very individual design s with querky difference to other website Easy to order happy to buy again Thank you

About Jewellerybox

Independent jewellery shop selling fine jewellery at costume prices. Thousands of pieces in stock. Recyclable, sustainable packaging.

United States

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