Jumboprivacy Reviews

I used Jumbo s ID Theft feature

I used Jumbo s ID Theft feature Jumbo got back to me quickly and helped me use their partner to guard against any future issues Thank you very much for the peace of mind this created during a stressful time

Best Customer Service

I love that I have a great customer service team to contact if I run into any problems I had to reach out to them and within hours they had already gotten back to me gave me step by step instructions that were very easy to follow They also contacted me 24 hours later to make sure I was satisfied with the information they passed on to me Who does that I was pleasantly surprised They really want you to be happy with this system and how it works I just wish it was this easy with all my apps They should all take direction from Jumbo Customer service Thank you

Wonderful service

The staff at Jumbo Privacy are fast polite professional and conscientious They communicate extremely well and are capable of turning a potentially hazardous situation into one easily navigable as they know exactly what they re doing Speaking with them was easy and they went the extra mile to help me with my needs Excellent service

Helpful for privacy and safety

It helps me minimize my digital footprint to some extent and makes it easier to clean up social media I think it helps with online safety because of its features

Thanks so much

I am very impressed I accidentally bought the one year subscription and wasn t getting my hopes up on a refund I submitted an email and a few emails later I got a full refund back Not even an hour after either And the staff was professional quick and nice Didn t have to sweat calling my bank or anything like that Thanks so much Will definitely have to buy a subscription once I have more money just because I know the staff is so caring

If all customer care services were as efficient the world would be a better place

I was proposed a call after just a couple of email As soon as the agent handling my case understood that it would take a bit of time she offered a personalised assistance She was then as patient as she was efficient

Quick and helpful

I have tried Jumbo Pro and it s a real interesting tool Nevertheless I have forgotten to cancel my subscription renewal The team was very helpful and they answered my quickly They canceled my subscription right away with no additional costs

Great customer service

I can t say enough about the way you guys handled my dispute no matter how it turns out I m happy I was having trouble with my iPhone because of a cracked screen which I ve taken care of since then But it will push buttons that you didn t mean to push anyway I m happy with the way your customer service handled it and thanks again