Kaprabyyus Reviews

AVOID AVOID AVOID ABSOLUTE SCAM

AVOID AVOID AVOID ABSOLUTE SCAM RUDE AND LIES ABOUT ORDERS TERRIBLE CUSTOMER SERVICE WASTE OF TIME AND MONEY THIS WOMAN IS RUDE AND CLEARLY DOES NOT KNOW HOW TO RUN BUSINESS

I wouldn t give even one star

I wouldn t give even one star I ordered something two months ago and still wasn t delivered I kept politely asking for updates every two weeks but always an excuse Then I asked after two months and they blamed the designer and their own personal issues She then went on to cancel my order because I was questioning her and said I was disappointed The service was appalling and in the end spent 125 for the order to be cancelled after two months I genuinely would not waste your time

Awful Service

Do not order Awful customer service and even worse at measuring sewing clothes Has messed up my clothesmeasurements twice and when i told her she said it s not an issue So it s ok for a customer to pay 245 of their hard earned money to not receive what they paid for She also never replies you will have to ask for one thing at-least 3 4 times before you get a reply and she blamed it on having a family wedding herself Which is ridiculous why should your personal life affect your business Wish i checked the reviews beforehand defo would not have ordered

Worn mucky clothes being sold

Ordered an outfit which I made full payment for before hand Was told it s a brand new suit Once I received the item it wasn t in actual designer box considering the price I paid still thought never mind My god I opened up the top had makeup stains all over Arms were ripped to say the least Trousers had mud on bottom and were ripped from the top I instantly messaged on instagram and was told hun it s new I sent pictures and proof of my order which I received I then was told that she has a studio in which people try on clothes which I understand but then don t advertise and take payment for a suit that isn t new I was told to send it back had to pay for shipping myself Worst customer service I would not recommend at all as very rude

AVOID LIKE THE PLAGUE

I ordered and paid for an outfit on 18 May on the basis it would arrive for Eid second week of June There was no communication in the run up to Eid so I chased only to be told it wouldn t arrive on time Funny thing is a MUA who ordered the same outfit received hers but even as of 9 August I still hadn t recieved my clothes It was always on me to chase Sarah Malik and when I did she at times was very condescending even saying that I had no right to a refund though taking my money and not sending an outfit When I said I d be taking it further if my money wasnt returned the outfit had suddenly been posted I requested tracking details that were promised but never shared A week later still no clothes so again I asked for a refund I was gaslit by Sarah saying I was being difficult and that no one had asked for their money back Finally I made the decision that before going down the small claims route to notify my bank who agreed it was a purchase scam and got in touch with the receiving bank Miraculously Sarah refunded my money but wanted me to get in touch with my bank about my report I honestly would never ever recommend this place to anyone Not only did they hold onto my money for months on end this was weeks after I a difficult childbirth and through all that I wasted so much time and energy chasing this absolute awful human being who had zero regard and respect for me and from what it seems most of the customers who have posted on here

Avoid at all costs

Avoid at all costs I ordered an outfit after seeing it on their story Medium size for a wedding When i recieved this it was an extra small at a 17 inch chest I let her know this was the wrong size and not a medium I was told initially that it was a medium from the size chart Anyone who orders clothes knows a 17 inch chest isnt a M After me disputing this further she agreed there was a mistake She then said their tailor could open this this option was not what we wanted as we paid for a suit that was stitched at M size and having to open up the whole suit shoulders arms and chest as it was sewn to a XS would ruin the suit not to mention there wasnt enough space for that I asked for a refund which was refused i further continued to state that this was their mistake and not mine as it was the wrong size therefore i was entitled to one She agreed to a refund I sent the details to be told she had issues with her account so would have to go into the bank Couldnt access internet banking etc Then it was she was in hospital then a few days later it was she was admitted to hopsital then it was further account issues Throughout all her supposed admission she was posting all day every min Still gave her the benefit of the doubt Then she said she had gone to the bank and processed it via buisness account would take 5-7 days Asked for proof None sent No refund came then she said sorry made a mistake with details ive done it again Still 7 days later no refund At this point it was evident that she had no intention to do the refund and had been making excuses and wasting time When I said I am going to the bank to report as scam and fraud in 2 minutes she said oh its just gone through she sent a faster payment that moment and said the previous payment went through like we wouldnt know 4 weeks this whole process took Its a scam Clothes are not what they seem atall Customer service is shocking Didnt even refund the delivery we paid to send the item back when it was their mistake Shes condescending gaslits and i wish i had read the reviews Do not waste your time

Avoid

I wouldn t even give her 1 star she is just awful They promise to deliver at a certain date and after you pay the item is delayed by months The sizing is not right and the customer service is awfulThey lie about order updates avoid

This seller is a scammer

This seller is a scammer Item was ordered in July with promise it would arrive for August however it was never received When chasing the seller Sarah Malik I never really got an explanation what had happened to my order other than her personal excuse of being in hospital She then said item was posted in September but she failed to provide proof of postage Again I reiterated my concern to her and asked for a refund to which she said she would process but then never raised the payment and her pathetic excuse was she needs to go the bank to process I subsequently reported her to the bank as scammer and informed her of this She then asked that I cancel my claim against my bank with the promise she would issue my refund Again after chasing her for payment on several occasions and trying to communicate with Sarah I still never got my refund I have been very patient polite and understanding throughout but she has been very rude lies and keeps saying she is in hospital Her personal issues should not effect consumer rights Please don t risk purchasing from this idiot because she is a fraud This business has since been reported to trading standards Trading standards also mentioned that this business has been reported by other customers and is flagged up on their system and under investigation