Kaveecage Reviews

Visa

3.57
140 reviews
Great Rating
Based on 140 user experiences
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E

Really wanted to love the cage liners

Really wanted to love the cage liners They look beautiful but are just not absorbing properly I was shocked but compared to homemade fleece blankets those are just horrible I washed it and hanged to dry upon arrival not sure if there was another thing to do that I have maybe missed
D

Horrible experience and low quality

The entire experience has been horrible Customer service is extremely slow to respond and not helpful at all The only way to contact KAVEE is via email As soon as my initial order was placed we reached out to get help to correct our order or cancel We DID NOT get a timely response and the order was shipped without getting corrected Our order has been delayed several times and we will not receive it as planned for our Child for Christmas We had to buy a second cage to hold us over until the one we ordered arrived The acrylic panels arrived scratched and cracked Very poor customer service and experience with Kavee I will be advising my family and friends to seek products elsewhere
M

The cage is so Flemsy and I can t

The cage is so Flemsy and I can t believe the bottom is a cheap cardboard Disappointed in quality because it was expensive
C

Love the idea but cage is flimsy

Shipping time was great box did get damaged during shipment but inside items did not seem to have any damage The cage was part of a Christmas gift and the lid constantly comes loose from the circular locking mechanism as does the center of the loft The sides come loose as well but not as often as the lid The cage is sitting on the floor and out of the way of traffic so it seems to just be structurally very flimsy Since making this purchase I have seen many other c and c cage options for a significantly lower price point for this type of construction
R

Pretty but disappointing performance

Unfortunately I was disappointed I had so looked forward to being able to buy this beautiful fleece It is pretty Not very absorbant nor easy to spot clean The cuddle cups should come with removable cushions I actually have had much better luck with other fleece and chenille bath mats
C

I have ordered 16 white panels in

I have ordered 16 white panels in February and still have not received them
S

Didn t come with covers like I thought

Didn t come with covers like I thought it did Customer service sucked and did not talk with me and I spent all this dang money for the pigs and for thinking it would be easier to clean and it is NOT
D

Good product nonexistent customer service

The cages I ordered are great and came faster than expected However I need to return one of them within their 14 day return window The email link on their website is incorrect so I manually emailed them and also filled out a contact me form on their website and no one is responding It s now past the 14 days and im afraid im stuck with a 200 cage im not going to use Their lack of customer service unfortunately ruined what would have been a great experience
C

Not Impressed

Not very happy with the fact that 8 grids cost me 50 Nonetheless they arrived in excellent shape as does all of Kavee s products I understand that why they make the grids so expensive to deter people from buying grid packs to make a cage cheaper than they offer on the website But how many people are seriously going to do that I am just very tired with the nonstop extra costs that are definitely NOT cheap to buy I am about to stop giving them my business after their support gave me the short end of the stick too
B

I love the C C cage with ramp BUT

I love the C C cage with ramp loft and stand so do my guinea pigs I don t like the fact every email I send gets bumped back as if I have been blocked for asking questions about a corner curtain that I assumed was my gift yet because I used a 20 coupon I was charged 33 00 So because I was not happy and tried to find out how to return it you blocked all my further emails This is horrible customer service and I will now only do business with a company that actually cares about customers once they get their money

About Kaveecage

Kavee is the no. 1 stop shop for rabbit and guinea pig C&C cages, fleece liners, and accessories. Shop only the best for your precious pets today!

United States

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