Kirakuco Reviews

Low quality

Low quality Pretend as European brand but are actually Chinese Sizes are small Do not return their products Haven t responded to my request to return the products While claim to have the products returned in 60 days In short its a Chinese Scam posing as high quality Japanese good google translating to French and Dutch

Absolutely warning

Absolutely warning This is a website that pretends it has Japanese Fashion and a European branch But it is a guy in China with a prodcut that looks and feels unwearable I have no clue how the positive reviews come about but we know how those can be generated I tried to give back my pants but I had to ship to China for over 50 Euros So I tried to get PayPal to step in I have no decision on this yet I don t think businesses like this should be even leagal It is cheap temu fashion at best

Horrible company - never again

Ordered pants which arrived very fast However they were too short and I wanted to return them Instead of sending me the instructions Kirakuci tried to persuade me to keep the pants and wouldnt send the information Also I would have to cover the costs for return shipping and they don t guarantee that I get the money back I will never buy there again Very poor and stressful experience

They don t accept returns

They don t accept returns Customer service is highly impolite Product quality is not even close to the price

Stay away

Stay away Out of two items only one was delivered The other never arrived apparently sent through some obscure delivery service The trousers I received were of cheap and plastic like quality 70 Euros for pretty much nothing

No free returns and bad quality

I ordered EU XL as in Europe I wear XL but both pants were too small I asked for a return and they offered that I order larger number potentially wasting even more money And quality of material and seams is pretty bad e g you can see many threads popping up along the seams

Chinese company sending products with bad quality

Update based on their comments If your are a french company please make the company information public on your website Right now there is only a chinese adresse So I stick with my original comment They want you to think that they are a french Company but they are based out of china Which is also where you will have to send any returns at your own costs They exclude that important piece of information on the website Their t-shirts come without a clothing label At least in the EU it is illegal to sell clothing without the textile label A quick google search will prove this without a doubt I ve been writing back an forth with support I ve shared the legal requirements shared the actual text to the legal requirements and they still deny any responsibility I had to use paypals conflict resolution but they do not cover the costs of return That about 24 to China Also I bought two pairs of pants from Kirakuco Both of them shrinked like crazy during a careful washing program in the machine and I can t wear them anymore So the looks are cool but the quality is really bad My recommendation Don t buy there

Bad Japanese knock off products fooling customers in return policy

Having seen its ads on my Instagram feed so many times I couldn t resist the temptation to order 2 pants although I actuallt read the bad reviews Trust me all the bad reviews were accurate 1- product quality is super bad 2- items are way smaller than it should be 3- although in their website it says free return without problems they only offer discount for your next purchase So there is no return policy They lie about it and say it s somewhere in fine prints Dont buy anything from this place You ll be supremely disappointed There is a reason why there are so many bad reviews about it