Kookwinkel Reviews

Kookgereedschappen | Sinds 1821 | Kookwinkel Oldenhof

kookwinkel.nl

2.71

7 reviews

Average Rating

Based on 7 user experiences

Laura Maria Fernandez Diaz

2 years ago

I bought a Solis juicer for almost

I bought a Solis juicer for almost 200 It doesn t work I sent it for repair It still doesn t work Their service is AWFUL Delivery was plannef between 10 and 12 and happened at 16 15 My recommendation stick to CoolBlue which provides and EXCELLENT SERVICE

Mieke

2 years ago

Terrible customer service

Bought a set of 2 glasses which were claimed to be dishwasher safe Used them twice and washed in dishwasher and then found that 1 glass was chipped at the top edge Wrote to Kookwinkel who informed me twice that dishwasher safe does not include the glass actually being put in the dishwasher and that it should be expected for a glass to break if it is physically put in a dishwasher next to other glasses They offered to refund 1 glass rather than replace the set that I d bought It is staggering to me that the price of a few euro for the second glass is more valuable to them than providing good customer service Staff were at least polite in their communication but their reasoning was flawed

Kookwinkel Reviews

Rated 2.71 out of 5 by 7 Happy Customers

I bought a Solis juicer for almost

Terrible customer service

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