


Based on authentic user experiences
Tanvi
6731 reviews
N/A
1 year ago
Extremely disappointing experience
Extremely disappointing experience And very bad Customer Service Please be aware Don t ever order if you are looking for any prompt Urgent delivery and smooth customer experience Don t fall into the trap of their discounts and advertisements It s highly untrustworthy I ordered on 28th September though online portal As per portal information it gets shipped after 2-3 day There was no response after that This shows unreliability and hence not-trustworthy On 3rd October After I contacted them one customer executive said there is problem with the warehouse and all the products were lost I failed to understand that how the brand like Koski aren t carefull with the shifting products-if this excuse is true Also why the product is still available on the website when Actually its been lost This shows careless behaviour The Rude Customer Executive said it will be restocked after 15-20 days I thought I will wait Again on 20th October I contacted them about the status In all this process I was the only one who was contacted them as they never bothered to contact me when its fault from their side This time also they gave the same robotic answer The product will be back from 15-20 day Again Also the customer executives were unable to give the exact delivery date They were just bluffing with the same answers without actually taking effort to enquire In this scenario I think they could have easily fast-track the process and get the order done But there was no response Again on 28th October When I contacted them they said the product will be back after another 15-20 days and we can t give you the assured date Again same answers No change This shows high level unprofessionalism and careless attitude towards customers There was not a single effort to update about the order fast-tracking the process Again on 4th November When I contacted them They said that the Order is cancelled Why I never got any intimation on app or from customer executives Why I got to know that after I contacted them This shows that you CAN NOT trust them and they don t care about you after taking your money Again I only had to enquire about the refund process as it s my hard-earned money I m writing this review to make others aware of my experience although I m sure that the same customer executive will reply saying We are sorry for this experience and all that and keep on doing the same to other valuable customers
Savita Yadav
6731 reviews
N/A
1 year ago
Very bad
Very bad No where mentioned in return policy that you can exchange only once If you don t like the exchanged suit you have to keep it very disappointing I wasted 4500 INR this ways
Ruchi Chauhan
6731 reviews
N/A
1 year ago
Worst experience in online shopping
Worst experience in online shopping They sent torn saree mended with rough stitches
Hope
6731 reviews
N/A
1 year ago
Don t even bother and save your money for elsewhere
I placed an order to have one of their unstitched fabrics made to a standard size and paid extra for that which they offer on their website It said shipping would take at least 7 days After 10 days with no updates after the confirmation email I reached out and asked the status of my order They told me they can t make it in standard sizes because it would spoil the fabric and they sent a form to do custom fit so they can start the order Which means they were doing absolutely nothing these 10 days they did not reach out to tell me that standard sizing can t be done I had to do to reach out first And if standard sizes would spoil the product why is it an option to begin with it How does that even make any sense Meanwhile others online retailers do Does that mean your workers can t follow simple measurements The standard sizes show what the bust waist and hip measurements would be If they can t do something as simple as that how can I trust custom fitting Absolutely ridiculous and requested to have my order cancelled You re better off shopping elsewhere that will actually do what they offer and fulfill your request of standard sizes
Sheila Harimohan
6731 reviews
N/A
1 year ago
I had purchased 3 dress material s from
I had purchased 3 dress material s from them but as I was not happy with the material so requested a return They arranged for a pick up through Delhivery courier service the courier person clicked the products to be returned and picked up the materials But once it reached the warehouse of Koskii they tell me that they received only 2 materials and returned only refunded 2 materials amt I spoke to the company and the Courier person but it s of no use Never ever buy from there online site they are a big fraud company Horrible experience
Jen V
6731 reviews
N/A
1 year ago
Saree never arrived
The saree I ordered for a wedding this weekend never arrived I contacted the company multiple times and they were unhelpful and would not give me a direct answer as to why it was delayed and whether it would arrive before the event
Avinash Gupta
6731 reviews
N/A
1 year ago
BEWARE OF KOSKII
BEWARE OF KOSKII Pathetic Quality and no ownershipI bought 3 Saris from Koski for my daughter s marriage and 2 turned out to be defective In one ZARI turned black in 3 months and in another the embroidery threads came out I feel like cheated having drained approximately 17k of my hard earned money On visiting the Store to raise the complaint their fully unprofessional staff made all the stories and excuses so that they don t have to replace their defective Saris and says--AAP KO DEKH KE LENI CHAHIYE THI PEHANANE YA FALL LAGNE KE BAAD VAPIS NAHI HOTI AAPKE PAAS INVOICE NAHI HAI and the Sari tag having all the information was not goof enough for them and they couldn t find the invoice Another excuse was that invoice gets deleted in system after 3 months It s another excuse that a GST invoice getting deleted and makes them fully non compliant to Govt regulations or else it was an escape route to avoid the replacement I returned back cheated after wasting my one hour to convince them Pics attached for the public to be aware and beware of visiting KOSKII ever Koskii Cheating Bad quality
Abby Mishra
6731 reviews
N/A
1 year ago
Horrible Koskii
Koskii is one of the worst shopping experiences ever Their salespeople are rude and body shame They don t show you their collection and kind of discourage you to buy from them That s kind of outrageous I would honestly encourage to not buy from them rather go to the other local shops for a genuinely good experience
Neha Karekar
6731 reviews
N/A
1 year ago
Customer service is not responsive at
Customer service is not responsive at all I ordered an international shipment I had questions before placing the order they felt super nice After placing the order it s over six days and I reached out on multiple platforms - no response Hate such businesses Zero stars
Ruchi Athawal
6731 reviews
N/A
1 year ago
Worst Experience ever
Had the worst experience with the store They took more than 3 5 months to give my outfit while the promised delivery was around a month It was one of my wedding outfits and yet this wasn t taken seriously even after constant calls and messages they simply ignored After repeated follow ups the delivery happened that too when I gave up and asked to send the outfit in whatever condition it was The store manager in Delhi South Ex store Shubham Kumar is the most rude guy I ve ever encountered Never buy outfit from Koskii especially if it is for your big day or any special or important occasion of yours