Kpoptown Reviews

4 purchases this year happy Kpop fan

I m new to Kpop this year and I decided to give Kpoptown a try after seeing that their prices were significantly cheaper Although I hadn t even started my CD collection yet I bought a concert DVD I got a dispatch email within a couple of days and it arrived at my doorstep roughly a week and a half later I was impressed I did pay for fast shipping and a tracking number which cost a whopping 10 but being from Korea I still expected it to take a while so I was very happy to receive it so quickly I ordered another concert and again received it in less than 2 weeks A third concert I know loads of concerts before even starting on CDs and once again a quick dispatch and arrival I then decided to move on to CDs in full confidence that Kpoptown would deliver However days went by with no dispatch email I started to get a little stressed as I read other people s experiences with Kpoptown and other stores taking a long time to ship because one item turned out to be out of stock and the buyer was not informed until they inquired themselves only then were they offered refunds I also read that their customer service was poor But on day 8 I finally got a dispatch email and received the CDs just under a week and a half later Packaged well in lots of protective material I worried unnecessarily that I would start to have problems with Kpoptown as some others have But so far I ve been very happy The CDs took almost a week longer to ship out for whatever reason but I would recommend Kpoptown as they are a large legitimate company and CD sales do count on the Korean Hanteo and Gaon charts so you can support your favourite - sorry your bias and although shipping is expensive it arrives fairly quickly I m in the UK Concert DVDs are all regions and even with old albums I got photocards wasn t sure if I would or not as they were years old I m going to try out another company next but Kpoptown is on my tick list

super

easy and without problems with normal post it arrived within 4 weeks as promised

AMAZING

Arrives early with a great price and great products They are well packages too Definitely a safe and reliable source to get your kpop merch from 3

ordered 30 albums from them

I trust them a lot so i was reading previous reviews on here most good but some 1 star smh first of all ive ordered many things from kpoptown because i trust them a lot in the beginning i was skeptical but i think ive been using them for well over 2 years now and ive only ever had 1 or 2 issues with shipping but EVERYTHING was sorted and i got a refund voucher for the price of the album that got lost but before that issue id ordered lots of albums before with no trouble All i did when i was concerned was email them and they got back within 2-4 days explaining that there was an issue with the ship out date for the magazine but when i lost the album i had bought i was told to wait but after it never came i emailed them again and like i said they gave a full refund in the form of a voucher for the price of the album so customer service is good but is slow if you aren t patient to wait I used to order small packet because its cheaper but they recently added kpacket which comes with tracking and is a little faster i live in GB but both methods are just as good Ive not only ordered albums but ive bought magazines lightsticks slogans and a Kakao plushie you name it ive bought it from them so in conclusion i trust them and as a business they have my trust dont listen to people whi have tried them once and had a bad experience I have two years worth of purchases from them and they ve all been successful

shipping is rough but the album came in

I preordered EXO D O 1st mini-album and the cd at first I thought was sus about it and I started to constantly email them it did take them 4 emails to reply back BUT in the end my album and cd came in the only thing I m not really rocking with is the shipping but I will still order from them

HII

HII I recently ordered the nachimbong off of kpoptown and i had a great experience To be honest I looked up reviews of them after i had already placed my order and they scared me There were reviews saying their packages never came they didnt respond etc I thought the money I had paid would be lost But i kept my trust in them and I experienced the total opposite I ordered my lightstick and the customer service was extremely nice And the DO respond When I selected the wrong payment option they let me change it and still let it go through And they kept in touch with me telling me when my order was confirmed my packaged was shipped etc One of the reasons i was scared was because I selected small packet the cheapest shipping with no tracking and if my package got lost there was no way i would know But my package came right on time a day before actually on their website small packet takes 2-4 weeks but mine came in 2 It came in a box to protect the lightstick box and it was wrapped in bubble wrap with the batteries It was official with the jyp little sticker on it So if you re like me looking for reviews don t let the bad reviews scare you Kpoptown is an amazing shop Thank you so much kpoptown

Love it

I was so happy to find this website and I ve ordered jewelry CDs and cosmetics from it and everything has been great Everything is good quality and affordable as well

Great

Have ordered multiple things to the UK from this store and have never had any problems Always arrive within a few weeks and in good condition Keep up the good work guys