Ldecoltd Reviews

Hi I am not happy with LD ECO I have not got a problem with the people who have fitted the solar panels and installed the air source heat pump the problem I have is that I was told that I would have the 5kw air source pump and as it was to be fitted in front of my window was also told how far up the window it would come and it would not block the light when they came to fit the air source pump the pump was a 8kw as I know nothing about them it was put in I was told by LD eco ltd that the 5kw and the 8kw are the same size so they put the 8kw in it was further up the window than I was told but I let it go then 2 weeks after the fitting of the air source pump they came back this time they said that it was to go onto a concrete slab that was done and now the air source pump was now further up the window I said to ld eco ltd that I was not told anything about it would be this far up on my window I was still told that the 5kw and 8kw are the same size so I phoned the company up and asked if a 5kw and a 8kw are the same size like I was told they told me no that the 5kw is smaller than the 8kw I then phoned and asked what was they going to do as I was lied too he as now said to me nothing it have been fitted properly and all done with in the guidelines I know it is working but it is halfway up my window now and I was told they are the same size and I was lied to by LD eco ltd I would not have gone with them if I know that what I was told was lies I would say not to bother with them as I think the way that I have been treated is discussing and will never have anything to do with them because of the lies I was told I am going to get more information on this too see if I can have it exchanged for the one I was told the 5kw because it is smaller in size not like I was told by LD eco Ltd who are lies thanks for taking the time to read this I just feel that customers should not be lied too thanks david