Ldecoltd Reviews

Just to update I was phoned the day after originally posting this review and an engineer was sorted but the engineer then cancelled once stayed in especially and didn t get a phone call till 10 mins before he was due second time just didn t show up at all Was assured by LD Eco Ltd it would be sorted but never happened I ve ended up getting an engineer in myself and paid for it as LD Eco Ltd aren t worth the stress So when they bang on that it s all free it s not free as it s being paid for by the government which is ultimately tax payers money so no they re not doing it out of the goodness of their heart lol I ve had to pay out of my own pocket to finish off their work Updated March 29th 2024 I would rate higher but I m no longer getting any response to emails and when I phone they say they will arrange plumber and sort paperwork yet it s still not done Had the assessment in spring and work started in late summer early autumn Can t fault any of the contractors as they all did a great job especially the plasterers Lovely bunch of contractors that came to my home Friendly polite cleaned up after themselves As for LD Eco office staff I m sorry to say I have been very disappointed The wrong 2 year warranty was sent for my boiler I have a combi boiler yet my paperwork says condenser boiler Phoned the insurance firm who send the paperwork and was told I d have the correct paperwork within 2 weeks When it didn t arrive I phoned them again only to be told that I d have to contact Luke scott at LD Eco to inform them already had previously by emails as the insurers couldn t change the boiler details until they heard from LD Eco I rang and spoke to someone else at LD Eco and was assured it would be sorted yet that was 2 months ago and now no one responds to my emails I guess they ve had their money off the government so they no longer care In addition I have a radbot valve that wasn t fitted properly so is lying on the floor and again I was assured the plumber heating engineer had my number and would ring me to arrange to come out and sort it Yes you guessed it I m still waiting Took 6 weeks for the work to be done initially but 5 months later and I m still waiting for the radbot to be sorted and also the 2 year warranty paperwork for my COMBI boiler It s a shame because the office is letting its great contractors down I would ve scored them higher for the work that s been done but I can t as until those last 2 issues are sorted out the job isn t completed in my opinion A great shame