Leatherrevive Reviews

While some of their products are great others are below average But be aware of their customer service they insult their customers They refused to pay for return I payed to ship them to me why can t you pay for return and I ve explained the colors did not match images provided The have given every excuse not to resolve the issue and in the end insulted me This is their reply Hello Our products are coloured as described It s a physical impossibly for one computer screen to show the same colour as another computer screen screen resolutions vary abs so do phone screens what you may see in an iPhone 8 will be different to an iPhone 12 they all vary same as a Samsung screen to an iPhone A laptop screen will be different to a desktop computer The colours are not relevant as the products have to be coloured over or they won t work they will fall out So a pointless claim that they are wrong The products are not wrong at all you are using this as an excise to get a refund for no reason We are very passionate family business and if something was wrong we would gladly refund you But it s clear you don t understand the products at all and are making this excuse to get a refund As you can see this person didn t even write his her name under this Who else found interesting that they expect filler to be held by color over it

Contacted company for repair of a Superdry leather jacket received their price for repair and restoration the company sent a shipping label to use with Hermes Evri as the courier Packed the coat carefully with bubble wrap in a sturdy box and wrapped box in security film and dropped the box at the local pick up Eventually the company contacted me claiming that when they got to my shipment there was a bag of coal Now claiming that I sent wrong parcel Evri are supposed to be investigating The contract for shipping is between the company and the courier as The Leather Restoration Company are the ones organising the shipment