AI Review Summary
Based on 88 reviews
Customers consistently report fast and reliable delivery, excellent service, and high product quality. The selection is praised as great and varied. Some issues with delivery addresses and packaging errors are noted. Pricing is considered reasonable or good by most, though a few find it expensive. Occasional delays and courier problems are mentioned.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Great selection
- Good pricing
Common concerns
- Expensive pricing
- Delivery issues
- Packaging concerns
- Address errors
- Courier problems
Last updated 5 days ago
M
Matthew
Great to be able to gift wine when you live overseas
M
MM
A good find
Customer support service was accessible and perfectDelivery was fastPricing was greatHowever I was not able to pay using Indian credit debit cards
M
Martin
Could have been more helpful via email
A good website with plenty of choice and at reasonable prices
M
MELANIE FLETCHER
Very poor delivery company
Email responses i found a little bit condescending Ordered wine anyway as could not find it anywhere else Good fast delivery though
V
Valerie Harrison
OK service but packaging could be better
Easy to use website and prompt delivery with competitive prices But I was a little disappointed with the way all six bottles were packaged 3 the right way 3 upside down wedged in a box that was too small I m surprised they made it intact
H
Helen Beck
All Good
Swift delivery good communications and safe packaging Looking forward to trying the wine this weekend
S
Susan Cottam
You have a nice product
You have a nice product that is good quality and vfm The website stated next day delivery But it took 4 days Not a big deal normally but this was a birthday gift and the suggested delivery timescale wasn t achieved