AI Review Summary
Based on 88 reviews
Customers consistently report fast and reliable delivery, excellent service, and high product quality. The selection is praised as great and varied. Some issues with delivery addresses and packaging errors are noted. Pricing is considered reasonable or good by most, though a few find it expensive. Occasional delays and courier problems are mentioned.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Great selection
- Good pricing
Common concerns
- Expensive pricing
- Delivery issues
- Packaging concerns
- Address errors
- Courier problems
Last updated 5 days ago
N
Noel Faulkner
Asked for delivery on 28th April birthday present but delivery was 27th April 28th was clear on the order
J
June
Ordered Friday but didn t arrive until
Ordered Friday but didn t arrive until Monday
M
MELANIE FLETCHER
Fantastic gift shame about missing card
Fantastic gift - delivery was not to address and wasn t left with neighbour so had to be retrieved which meant the surprise was spoilt plus there was no card to advise who it was from inside parcel so if I hadn t checked my friend didn t know
V
Valerie Harrison
Ordered a bottle of Bottega Rose Gold
Ordered a bottle of Bottega Rose Gold was a bit disappointed with the the dints in the gift box as this is for a special birthday
H
Helen Beck
No delivery window
The courier company did not give e delivery neither on the forst attempt nor on the successful delivery This is poor service by today s standards
S
Susan Cottam
Ordered on Wednesday hoping it would be
Ordered on Wednesday hoping it would be dispatched that day - but not dispatched until Thursday so I assumed I would receive on Saturday but no APC overnight should change their name Only received this morning Tuesday No issue with Le Bon Vin whatsoever but a bad courier can lose you business I am aware that I missed cut off for dispatch absolutely my fault but there was no reason for no Saturday delivery It was for my birthday not to worry