Lebonvin Reviews

Le Bon Vin - Wine Merchants - The Wine Shop

lebonvin.co.uk
4.20
88 reviews
Great Rating
Based on 88 user experiences

Rated 4.20 out of 5 by 88 Happy Customers

61.4%
19.3%
6.8%
3.4%
9.1%
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AI Review Summary Based on 88 reviews

Customers consistently report fast and reliable delivery, excellent service, and high product quality. The selection is praised as great and varied. Some issues with delivery addresses and packaging errors are noted. Pricing is considered reasonable or good by most, though a few find it expensive. Occasional delays and courier problems are mentioned.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Great selection
  • Good pricing
Common concerns
  • Expensive pricing
  • Delivery issues
  • Packaging concerns
  • Address errors
  • Courier problems

Last updated 5 days ago

P

Not Communicative

Ordered a wine gift for delivery one week prior to Christmas Item was never delivered Upon checking with recipients no attempt was made to call and contact the recipient and no delivery was ever attempted
P

The shop may be good but the delivery

Not Communicative I telephoned to inquire if a wine that is usually stocked but currently out of stock would be restocked I was advise that a delivery had arrived and that the web site would be updated by 2 pm that day Three days later it is still not updated I am persistent and sent a message asking about the stock No reply Discourtesy is unbecoming No more le bon van Plenty of other wine merchants
P

It was out of stock

The shop may be good but the delivery service isn t My wife and I were isolating and couldn t get to the shops so we ordered wine from here for 2 special dinners over the coming weekend We ordered Wednesday and were promised delivery on Friday The wine didn t turn up despite us chasing up with both the shop and delivery agent It eventually turned up on Monday obviously too late for the intended use The wine is average quality and better quality at half their price is available from Aldi First and last time we shop here
T

Poor service

Bought as a birthday gift Didn t deliver on day promised then missed the advised delivery slot on the next day by an hour and a half I could have bought the wine for half the price from Asda and posted it myself No point in paying a premium price if you get this poor service
M

Delivered to the incorrect address

Delivered to the incorrect address yes now resolved but not by le Bon vin or the courier
V

ou est le vin

my experience so far is not good my next day order of wine has still to be delivered The wine was ordered as a birthday gift but is still at the couriers who seem unable to forfill the rearranged delivery date I await positive news so i can update this review
H

No wine has been delivered

No wine has been deliveredOn the day in question you claimed courier attempted delivery we were in all day and nobody came to the house door or left a card Surely re delivery is down to le bon vin to arrange not myself
S

The wine I ordered although it was

The wine I ordered although it was showing as available online it was replaced by a different wine

About Lebonvin

Le Bon Vin Wine Merchants Sheffield Over 800 wines and spirits imported directly from all around the world Order online or visit our Sheffield wine shop

United States

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