Leroymerlin Reviews

we used the store in Soyaux france went in to order a load of tiles salesman was professional and polite I asked for home delivery but for some reason it was not added to the order but he said sort out at the till Arrived at till had an english speaking young males assistant explained that we wanted home delivery he said all fine no problems paid and left returned home went online to check regarding delivery not added contacted the store via email all sorted in 2 days but we had to return to Soyaux to pay as payment cannot be made online luckily we needed other bits so not a major issue Delivery scheduled for wednesday 8am call from driver en route will be there in 1 hour 40 mins later another call be there in 20 mins he arrived ontime and unloaded a pallet of tiles After the initial issue with delivery everything was fine would have no issue using them again

I wanted to pick up some artificial grass but they were out of stock so I placed an order which had to be delivered at a charge which I accepted reluctantly I later noticed the grass was more expensive and when I queried it they said it was because it was being cut and coming direct from the manufacturer I cancelled the order on principal I complained and they rang the following day to say the cost would be the same but they wouldn t charge for delivery I would have accepted this willingly had I been offered it straight away They did try to make it right and I thank them for that Unfortunately I d already ordered from another supplier

Good stores in Dordogne France with helpful staff The store needs to work on its packaging policy and practice - too many items are packaged in non recyclable plastic

I went to customer service regarding an issue with my home delivery a gentleman called sempgstian palinginis helped me rely well and he tried to solve my problem as best as he could I find him so helpful and very polite the peaple like him will be an asset to leroymerlin Zahra