Libristo Reviews

Edited on June 28th 2024 The books did finally arrive one of the books arrived slightly damaged The seller s response isn t accurate but to be fair they did respond to all my requests and the advertised books finally arrived That s why I changed my review from 1 to 3 stars Summary of my experience Order if you re okay with long wait times and unclear accuracy of support responses Updated review title on June 28th 2024Original review from June 25th 2024 Yet another disappointment First promise We ship the book in 3-6 days Second promise We will let you know once we hand over the parcel to the carrier Third promise We will answer your email within 24 hoursFourth promise Delivery should take place within 3 working days aka June 24th None of these promised delivered Had to chase support over two channels to be graced by the knowledge that there is in fact a tracking number that you can t see in your profile on their website nor do they send you an email about When you use the secret tracking website that support gives you their tracking page says Date received 24 6 2024 10 51 - Area unknown A frustrating experience so far

I got absolutely completely different prints editions of books I ordered Which matters for a lot of people and is extremely annoying inconvenient and wrong Why do completely false advertisement and show one thing on the image and then send a completely different print and edition of that book Trying to justify this with Oh but the ISBN fits or You need to check ISBN does not work because the same ISBN is on both books Or gives many prints and editions on google making it very confusing I was quite very disappointed when the books arrived because it is hard to get English books in EU after brexit and this seemed like a very good site with good prices However this was resolved quickly and with nice and prompt customer service as well as normal immediate and logical solutions to the problem Thank you All in all be careful when using Libristo EU if book covers or editions matter to you always check in with them before shipment

Ordered a book set and while the package looked nicely packed sadly the set box was broken the beautiful one with books inside not the package box on one side at the bottom book that was on that side also got its cover damaged The rest of the books are fine Anyways it was easy to order I had no problems with delivery they came even a day or two sooner than it was predicted I will give another chance I think and order from here again