Lidl Reviews

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3.58
141 reviews
Great Rating
Based on 141 user experiences
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S

Going downhill

Lidl recently opened a new store in East Ham east London In the beginning I gave this store 4 stars but sadly after just a few months the service in store has deteriorated considerably There is no checkout service even for loaded trollies only self service creating long slow queues and not very good customer service Staff numbers have been halved Lidl might think they re a bit cheaper than other supermarkets but that doesn t compensate for the awful shopping experience I ve had on my most recent visits
A

Offer on Wine - NO STOCK AGAIN

Offer on a Wine which we regularly buy Zero stock 6 visits always empty shelves Staff no idea if and when available Safe bet when offer ends shelves will be full again Not a store fault - Bad supply Misleading promotions shoppers go elsewhere
D

Rancid Chicken

Bought fresh chicken thighs from Lidl Northallerton on Saturday 23rd March - from the back of the fridge so as to get a good date - use by 30th March so as fresh as possible Just opened it today 25th to cook a Thai curry for friends Totally rancid Put everyone off dinner I d be tempted to return it but we can t stand having it in the house a moment longer What an absolute disgrace Never again
A

I used to enjoy the excelsior lager but

I used to enjoy the excelsior lager but recently noticed its lowered its volume to 3 4 from like 4 may aswell buy carlsberg
J

Staff management stealing

Manager stealing Staff too scared to speak out I love a bargain and always check out the reduced stuff A full large trolley was reduced by a staff member and instead of being put back in the fridge was put by the magazines rack at the check out The manager told me it was spoken for when I tried to take an item This is the Darnall Sheffield branch Something is going VERY wrong here ALWAYS get a receipt and when the self service tills go wrong INSIST on a receipt Security guy is disgusting Mostly on his phone and lets pass 2 or 3 full trolleys I Pass with 2 items in hand and he SHOUTS HAVE YOU PAID FOR THAT Yes I had but no apologies or anything but a grunt Management are calling contacts to collect BULK items opening conveyer registers to put family through and then shutting it for all other customers I have sent a complaint to LIDL who have said they are escalating it but I would rather tell the customers that there is a HUGE problem than trust management
J

Worst decision ever lidl

Worst decision ever lidl Did you not see Sainsbury s customers were dissatisfied with this packaging a few years ago and you still went ahead and changed it Wrote to customer services and they explained about savings they are trying to make regards plastic I get that Inside the packet though it says not to recycle at home So where do we recycle this
K

TERRIBLE customer service

Ive been trying to find out how many items can be discounted using their coupons on the app they constantly tell me to read the coupon Ive sent the screen shots of their information and asked them to show me they reply with the same reply the information is on the coupon but it isn t LIDL IT DOES NOT SAY ON ANY OF THE COUPONS
I

Cover original bar code on reduced items

When item is reduced old bar code need to be covered because it get scanned and customers get charged full price supermarket intention absolutely clear
R

Small shop at Lidl Wallisdown Poole

Small shop at Lidl Wallisdown Poole Went to put shopping on belt I m closing Okay Next one just got there bearded man behind me said closing I said two at same time He walked off I went to self service NO CASH Only option long queue I spotted bearded man said two closed and now Could not finish he started loudly telling me How I did not understand As I had enough of him another man manager came up to me and started explaining I went to say something he spoke louder and louder I told first guy I know where you get training from to speak over customers And walked off Both still shouting at me What a wonderful shopping experience
A

Sold me an overlocker that is

Sold me an overlocker that is defective It was defective at point of sale so not fit for purpose Told me it s out of warranty even though I didn t tell them when I bought it and immediately pushed me onto the manufacturers Singer Best to be warned folks But looks like a lot already have given the extremely low review rating

About Lidl

Lidl has a range of high quality fresh food and products offers every day, visit your nearest Lidl or see the latest offers here.

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