Lilleytileandstone Reviews

Good range good service good communications quick delivery and well packed

top service will use again

Mis-sold an expensive product then

Mis-sold an expensive product then denied giving the wrong advice Very dubious customer care

Would never use again and advise

Would never use again and advise likewise no customer service and rude when a problem occurs

If I could give 0 stars I would

If I could give 0 stars I would I ordered 250 of Mapei tanking products and two of the biggest boxes arrived Oh no the boxes were full to the brim of old scrunched up paper old Christmas wrapping paper and clearly all of their crap they need to get rid of It s a surprise I actually managed to find some of my products in the mess The Mapei waterproofing membrane worth 90 is now covered in glitter from the wrapping paper Absolute joke Keep away from this company if you want your products to arrive with care

Charged 15 more over counter than for click and collect and changed the prices when I left store

I purchased 223 of items in the shop then found out they overcharged on nearly every item totalling 30 more than if I click and collect on the website I m a developer and have spoke to tradesman locally that have had same experience with them I told them I will order on line and will return my last order but was rudely told they wouldn t refund me Half hour after I challenged them in the shop they changed all their prices online Luckily I screenshot the basket for proof This is my first review ever but felt I need to warn people to stay clear they are very unscrupulous and happy to lose a customers for 30 so guessing they need it more than me Shocking business ethic don t deserve to be trading Good luck with trading standards

Requested an invoice twice for a

Requested an invoice twice for a product received Did not even get a reply so do not buy if you need it for your accounts to reclaim VAT or as a record for your purpose It is difficult to understand why you get ignored

They ignore the sales and goods act not fit for purpose

I purchased Premier Diamond Blade For Exterior Porcelain Paving 300mm For cutting ceramic paving It chips the slabs and cuts the ends off them They told me that I m doing it wrong and would not refund me I ve been a landscaper for 20 years and know what I m talking about Would never use this company again

Don t order from this company

Don t order from this company I ordered 3x tubs of mapei wood floor adhesive and the glue had gone off Because I didn t open 3x sealed tubs of adhesive as soon as it was delivered I ve got to swallow the cost Joke of a company