AI Review Summary
Based on 108 reviews
Across 100 reviews, Loan consistently receives 5-star ratings for service quality, with customers praising knowledgeable staff, efficient processes, clear communication, and successful loan arrangements. A small number of 1-3 star reviews cite issues with lengthy processes, confusing forms, and occasional miscommunication, but the overwhelming majority highlight professionalism, responsiveness, and effective problem-solving. The recurring themes in positive feedback point to helpful advisors, quick decision-making, and transparent procedures.
What customers love
- Quick decision process
- Efficient processing
Common concerns
- Lengthy process
- Form complexity
- Conflicting information
Last updated 5 days ago
R
Rachel Marwah
Input all my details in order to get a quote on a loan - interest rates from 34 to 64 - utter rubbish and immediately I started to get unsolicited messages from lots of associated loan companies even though I unticked the box Very difficult to unsubscribe
J
John Turner
False advertising
I went with this company as they promised a 4 week turn around and it has taken 11 weeks so far for them to then decline it They asked for helps of paperwork which I provided and then asked for the same again because my settlement figures ran out of date Good customer service but actually completing it was very very slow I wouldn t recommend
J
Jason
Had the worst experience trying to obtain a secured loan
Had the worst experience trying to obtain a secured loan went on for over 6 weeks providing them with numerous documents and they didn t even have the courtesy to advise me the lender had declined they just archived my application on their website avoid at all costs