Loan Reviews

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loan.co.uk
3.90
108 reviews
Great Rating
Based on 108 user experiences

Rated 3.90 out of 5 by 108 Happy Customers

55.6%
18.5%
4.6%
2.8%
18.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 108 reviews

Across 100 reviews, Loan consistently receives 5-star ratings for service quality, with customers praising knowledgeable staff, efficient processes, clear communication, and successful loan arrangements. A small number of 1-3 star reviews cite issues with lengthy processes, confusing forms, and occasional miscommunication, but the overwhelming majority highlight professionalism, responsiveness, and effective problem-solving. The recurring themes in positive feedback point to helpful advisors, quick decision-making, and transparent procedures.

What customers love
  • Quick decision process
  • Efficient processing
Common concerns
  • Lengthy process
  • Form complexity
  • Conflicting information

Last updated 5 days ago

R

unsolicited messages after getting a terrible quote

Input all my details in order to get a quote on a loan - interest rates from 34 to 64 - utter rubbish and immediately I started to get unsolicited messages from lots of associated loan companies even though I unticked the box Very difficult to unsubscribe
J

False advertising

I went with this company as they promised a 4 week turn around and it has taken 11 weeks so far for them to then decline it They asked for helps of paperwork which I provided and then asked for the same again because my settlement figures ran out of date Good customer service but actually completing it was very very slow I wouldn t recommend
J

Had the worst experience trying to obtain a secured loan

Had the worst experience trying to obtain a secured loan went on for over 6 weeks providing them with numerous documents and they didn t even have the courtesy to advise me the lender had declined they just archived my application on their website avoid at all costs

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United States

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