Lottiefiles Reviews

Really really bad

Free version of Lottie was great some excellent content But limited so signed up to premium and no more content as the premium content is with iconscout 250 200 to get not much Advice just stick with the free version and try elsewhere for premium content

I actually liked the product at first

Really really bad Bloat your website and expect you to pay a yearly fee of 250 to optimize the json file so it doesn t slow your site down Really horrible customer service

No refund not good service AVOID

I actually liked the product at first I got lots of good animations for free so I decided to get the paid version for 240 USD per year because I wanted access to the premium animations not just the free ones Well after I paid and tried to download a premium animation it took me to a different website where I would have to pay an additional 180 USD per year to get the premium animations FALSE ADVERTISING They make you think if you pay you will get the premium animations but they just take you to another website where you have to pay still more I didn t do it because after being cheated the first time I can t ever be sure there won t be more hidden fees

Stay away bad support

We did not like the design options given so tried to cancel Despite submitting refund within 7 days a refund was not honoured They also charged us annual subscription There is no way to cancel through their application so they just continue to charge you annually Do not use this company We will be complaining to the higher authority The reason for the no refund is shown below I regret to inform you that we are unable to provide a refund at this time as we can see that you have utilized our optimizer with all the animation files that you have downloaded and the activity log does not show much on the search for the animation We understand that this may not be the resolution you were hoping for but we hope that you can appreciate our commitment to providing a fair and consistent refund policy for all of our customers We value your business and are dedicated to ensuring that you have a positive experience with our company

scam prolonge subscription

I searched for 2 weeks for assets for my project I couldn t find any I liked I contacted support for a refund and they were un willing to give refund

Very deceptive tactics

These are very deceptive tactics They advertise free SVG animations but after they make you create an account there is no SVG to download only the paid options

Deceptive filled with bugs app

They basically put a middle finger to all free users with the free limit change Support is basically non existant Plugins and everything are bugged and filled with issues by default 20 a month for something with this quality support and reliability is really risky But at the same time lotties are more famous than ever so will be interesting to see where this scam company goes

The booked two years in a row 250 from

The booked two years in a row 250 from my bank account although I have cancelled the subscription 3 years ago Would not recommend it at all