Luxurypromise Reviews

Luxury Promise Singapore team

I got to meet the Singapore team of LP Picking up the items was easy and the refund for shipping happened within minutes of the purchase once I told them I was meeting them the next day The only thing I didn t get my lip tint And Yen and Anna treated my mom and me to the full experience of shopping sourcing and stories of resale in SE Asia It was a real pleasure

Luxury promise is a fantastic company

Luxury promise is a fantastic company to deal with You feel you are part of a movement to a more sustainable future They are very friendly with excellent customer service They go the extra mile - I really wanted a particular handbag for my holiday and then had it couriered out Exceptional customer service Thank you to Sabrina and team A very satisfied and returning customer x

This was my first purchase from Luxury

This was my first purchase from Luxury Promise and I was thrilled with the experience from start to finish The explanation and detail on the live show and the items arrived quickly and were exactly as described I have since purchased several more items and feel confident in the authenticity pricing and quality of items from the Luxury Promise

Fabulous service

I received my bags in record time They arrived from London to Arkansas USA in 3 days via DHL Unheard of and in perfect condition Will definitely purchase through Luxury Promise again

Love my Special Order Hermes Kelly bag 31084

Sabrina and the LP team have been working hard on sourcing great deals in excellent preloved condition This time I bought a very rare SO Hermes Kelly from their Japan visit in beautiful preloved condition exactly as described on the live show Absolutely love the live shows so informative so additive too Just to further acknowledge Yen Anna Sheryl for answering all my offline and online queries promptly Yen is super thorough and clear on all items condition negotiating hard on prices full of surprises and super knowledgeable especially on Hermes and Chanel pieces All custom and duties are covered during the live shows sometimes even able to drop the price a little bit more depending on Sabrina s excitement levels Ha Ha What a lovely and fun business to deal with Their international delivery are super fast and secure It is worth mentioning trust is very important to buy expensive luxury items and LP really delivers I would highly recommend especially buying preloved Hermes and Chanel bags from LP

Outstanding Service

From my initial phone call and subsequent conversation with Nikos through to my beautiful bag being delivered less than 24 hours later I have nothing but 5 priase for Luxury Promise A faultless transaction I will return

Luxury Promise is the BEST

I just started shopping with Luxury Promise and they have given me the most amazing shopping experience All of the professional employees are so experienced and sell you exactly what they say I have never been so impressed with a company as a whole The quality is outstanding and they stand by what they sell

Love everything in my mystery box 2 weeks before bought my 1st ever dior from LP as well love the live shows honest reviews of the items

Love LP the live shows are amazing the lovely ladies take time to give an honest review and if you want to see an item again or have a particular item you would like to see nothing is too much trouble love sabrina surprising us with free gifts or price slashing particularly like Samia s live show she s enthusiastic without making the show kaotic Keep up the good work x