Lyma Reviews

Purchased Laser in June 2022 and just started to see some results in November particularly around my eyes Then battery cap got stuck and I cannot unscrew it to charge battery Contacted Lyma who said I would receive returns label and they would possibly replace the laser No label received and they are not responding to my emails I cannot find a phone number for them either I m really gutted as it is such an expensive item which I thought very carefully about buying What happened to the 2 year warranty Lyma

It is near to impossible to cancel a subscription In their info they tell customers to push enter Cancel at the subscription information There is no such button only pause No reply to emails asking to request cancellation Their policy regarding cancellation is 8 5 Cancelling your subscription is easy You just need to go to your account area and follow these steps Log into your account Select SubscriptionsSelect CANCEL There is no CANCEL option

I have been using the laser as directed trying both leaving the laser for at least 3 minutes on one spot and also sweeping an area for 15 minutes Neither has given any results whatsoever I tested on several areas my left hand and arm the left side of my face and neck No improvement anywhere I also contacted Lyma twice to ask about how best to use laser and if I should be doing something differently and they never responded to either email I m starting to realize this company is a scam The only photos of results are from them none from any other user The horrible customer service supports my indication that this laser doesn t work as advertised

I purchased the Lyma laser a few years ago for fine lines around the eyes I used it religiously for months at least 20 mins p d around the eyes whilst I was watching tv It s made ABSOLUTELY NO DIFFERENCE The only reason I go back to it is in the faint hope I see some change for the huge price Actually I think it might have INCREASE fine line around the eyes as it is drying - even with the cream

I cancelled my subscription for the skincare after I received the first shipment of product Now I see an email today of a new shipment coming I m using my laser daily but am hardly into the oxygen mist and serum I have plenty I do not want the next shipment yet

Lyma laser is like the EMPEROR WITHOUT CLOTHES big marketing but does nothing Used for a year every day for more than an hour What a foul i am Look at alieexpres there is the hype coming from as soon i wrote about it there was a comment about its nothing like the cheep thing on alie WRONG it is Please try and be stupid like me i didThank you for taking the time to share your feedback and we are very sorry to hear that you haven t experienced the results you were expecting from the LYMA Laser But i did get the results i was expecting Zero results

I ordered a LYMA laser to be sent to Taiwan as a gift around early November The item is still in Taiwan customs because there are some paperwork which needs to be submitted I have requested for information from the LYMA concierge in order to submit to customs but no information is provided from LYMA They are also unable to give me an answer as to whether the item can clear customs I asked for the item to be returned to LYMA since they cannot clear it and it has been nearly 2 weeks without any status update All in all the item is delayed for nearly 1 month by now This really is not what I expected from LYMA

2 months lost product worth 500 DHL are appalling and stuffed up my address LYMA customer service basically said we shipped it too bad and man it was hard to cancel subscription Haven t had it for 2 months feel the same Extraordinarily loss of time and money and an extremely difficult and pointless customer solution journey for an alleged premium product with alleged premium service NOT using either again EVER

I still haven t received my Lyma I received an email telling me FedEx was unable to deliiver the paxkage--but the tracking numbers given in that email are invalid I think I may have been conned

I have had a 1 000 shipment held up at customs endlessly DHL has told me they just need the address of the manufacturer I have repeatedly forwarded lyma these emails which include a direct contact Should be simple right Lyma has repeatedly ignored my reach outs once told me everything was fine when it s not and continued to ignore my reach outs again Of course I ve already paid over 1 000 And then ontop of that lyma charged me 380 on a card they told me wouldn t be charged and is about to charge me another 380 for a subscription I am fully within my rights to pause have already received 3 deliveries because their online portal won t give me the option to pause and they won t respond to my customer service requests I ve been trying to reach them about THEIR MISTAKE for 4 days and they are not responding If they do not accept the return or make me pay for international return shipping I am going to be furious If you don t want to be charged hundreds or thousands of dollars you don t consent to stay clear of this company