Mandsopticians Reviews

The best experience at any opticians in 40 years

After a lack lustre experience at one of the mainstream national opticians - resulting in my new glasses being far less than expected and shunted to the back of the drawer I spotted M S opticians at the Cheshire Oaks store In complete contrast to my recent bad experince this branch of M S opticians was outstanding in every sense of the word Their selection of glasses was exceptional Instead of finding a pair you like and ending up compromising - it was more like 10 pairs that you had to break down in choice to a couple However the main reason for my 5 stars without hesitation - is the team that dealt with me They were exceptionally kind professional and shared an abundance of knowledge Most importantly they listened carefully to what I wanted from my choice My main assistance came from Lola This beautiful lady was so generous with her time support and wisdom - she made the whole expetience a joy Complementing my experience Ali was charming personable and took time ensuring that my glasses lenses were perfect in addition to assisting me with contact lenses that I had also chose to purchase On the collection of my glasses I received the same enthusiastic service from Lola and this time it was Amran who double checked my contact lenses strength and listened carefully to my needs relating to when and where I would be using them Yet another charming and personable member of the team at Cheshire Oaks It goes without saying that I both recommend the company and the superb professionalism of the team that dealt with me I have no hesitation in using them again Never in 40 years have I come away from an opticians so delighted

Very knowledgeable staff

Very knowledgeable staff great frame choices available

Plymouth branch is outstanding

I went to the Plymouth branch and this really is the best opticians I ve been to The eye test by Ms Jennings was the most thorough I ve had she was friendly and professional Harriet who carried out preliminary tests was also very friendly and helpful I went back today a week later to choose some glasses there was no hard sell I could take my time I received more advice from Ms Jennings and Harriet Karla and Tom also helped and double checked that everything was right It is an opticians with a difference and the difference is excellent I am recommending to friends and family

I didn t even realise M S had an

I didn t even realise M S had an opticians I went there yesterday on 18th January 2024 and everyone who I encountered were excellent and they were very friendly and knowledgeable The optician who saw me is in her final year of training I wish her well for the future

I thought the free hearing test was the

I thought the free hearing test was the best hearing test I have ever had It was very thorough My results were not positive but the lady audiologist explained what the tests meant and what my next step could be Also I was explained the types of hearing aids and the free trial payment plans and after care service Basically everything to alleviate my fears and an idea of how much the costs would be if I decided to go ahead

Wonderful experience at this M S Bromley

Wonderful experience at this M S Opticians in Bromley The lady examining helped patiently examined my eyes answering any questions managed to find a prescription which meant I could wear the glasses without feeling dizzy whilst walking around It is something that the previous opticians have not been able to pin-point over several years as I thought it was just me not being used to wearing glasses since the age of 14 years old All the staff were so kind friendly providing a GOOD service you can sometimes get an eye test at 10 Thank-you M S

M S Opticians London Colney is 5 Star

M S Opticians London Colney has been my go to for glasses for over 3 years now I receive excellent customer service from Kate and make sure that she is on shift when I need to add another pair of glasses to my collection Kate s knowledge of eye care and recommendation of appropriate glasses required are the best I have received since needing to wear glasses She really should be commended on her attention to detail and ensuring the customer both fully understands the eye test glasses selection procedure as well as making you feel a valued customer A real gem for this M S Opticians I had the pleasure to pick up my glasses from Alison Manager who was as thorough as Kate and they really do make an impressive team Thank you for your passion in delivering a great customer experience as well as ensuring we are purchasing the correct type of glasses as you clearly recognise your customers are all individuals

MandS Opticians The Willows shopping centre TORQUAY

Having being a Spec customer for 25 years I was very nervous about going elsewhere but as I was no longer happy with my previous opticians and a very good local one in the town where I live has closed down I decided I would try M S but not buy from them if I did not like the service I got I WAS EDGY AND NERVOUS I had phoned them to check whether I would have to pay anything for an eye test I am an old age pensioner and had received a 50 off voucher sent via email after my wife had booked me in The person who took my phone call was a little hesitant in answering my question so I proceeded with caution I NEED NOT HAVE WORRIED Bethan and Adriana were so patient polite and helpful with an old dodderer like me A very rare experience in this day and age The Optomometrist Marjan was very thorough and coped with my constant questions very professionally After all the tests I needed a coffee and time to think about their recommendations but I was so impressed I went back and placed my order My wife felt the same way and also bought new glasses so they got some money from this old skinflint I eagerly await getting the glasses and hopefully solving probems I have lived with for a few years If it is possible to add to this review I will as soon as I get used to the new varifocals ADDED 26 4 24 Due to a cataract situation the Varifocals were not successful and true to their word M and S opticians gave me a full refund and I shall go back to them after the cataracts are removed MANY MANY thanks to all at M S Opticians in Torquay

Just been to collect my new glasses

Just been to collect my new glasses from pudsey leeds opticians in Marks Spencer s Lovely staff the lady who served me was very helpful Nyree Thank you I don t think I d go to any other optician