Pindersopticians Reviews

eye test and full scan and new eyewear

I had a full scan and eye examination with Billy I am quite nervous and he made me feel at ease straight away he explained all about the scan which was very interesting and any questions i had he answered I needed new glasses as my eyes had changed Joanne and Allyson helped me pick and were so helpful Joanne then fitted them There were loads of lovely frames Becky fitted them for me when they arrived and made sure they fit properly and my reading was clear All the staff were lovely and made it really relaxed and my new glasses are gorgeous

Amazing

What a fabulous experience we had today Steph was so welcoming and helpful towards my mum who struggles with anxiety She walked her through what was going to happen and answered any questions without hesitation What a really genuine customer service

Great experience at Pinders

When I went into Pinders on Queen Street I was greeted with a warm friendly welcome The branch refurbishment looks absolutely stunning I loved listening to the relaxing background music whilst waiting to be seen Billy did my eye examination He was so patient attentive and explained everything he was doing so well I really enjoyed my experience and would highly recommend Pinders to my friends and family They really are service with a smile and they do care

Popped into the Southwell branch for a

Popped into the Southwell branch for a repair Really friendly and helpful staff fast and efficient service

What a fantastic experience

What a fantastic experience Billy was great he was very thorough explained everything was very engaging A really good pace Billy s patience is excellent not rushed at all which made for a relaxing experience making a difference in the fast paced lives we all lead these days I could even refer to the whole service as therapeutic After my test I was then placed with Jo who helped me choose some new glasses again the experience was relaxed didn t feel at any point rushed I was the customer the focus was on me a really professional organization My appointment was on a Saturday to my surprise my glasses were ready the following Tuesday with the excellent Nikon lenses fitted I couldn t believe how quick this was I was also asked if I d like a coffee whilst I was trying on the glasses to my delight it was a proper bean to cup that was really nice The practice is really well laid out everything is quality The glasses I am delighted with have been using them ever since One thing I must point out is this is my second visit on both visits I had the scan not just the photo but the scan which is really important as it gets to levels cameras can t My first visit something was picked up on the scan a letter sent to my doctors within a week or two my doctors rang to make me an appointment After a few lifestyle changes the second scan was showing the abnormality had gone Should I have not had the scan I wouldn t have know so well done Team Pinders thanks

Eye test by Billy was fantastic

Eye test by Billy was fantastic Thorough and well explained in a friendly manner He s a fantastic asset to your team

Pinders at Queen Street have a very friendly excellent service

Pinders at Queen Street have a very customer friendly team putting you at ease throughout your eye examination right through to having glasses and lens fitted even alterations nothing is too much trouble The equipment is of the latest technology to ensure you have the full eye experience that goes beyond a basic eye test everything was explained throughout my eye test and contact lens test

Nothing like a trip to the dentist

For some reason I ve always found choosing new glasses a bit of an ordeal not as bad as visiting the dentist admittedly but too much preening in the mirror for my comfort However my recent trip to Pinders was a fun and positive experience thanks to Natalie who after our initial chat about my general preferences selected a wide range of specs for me to try on and used her experience and eye ho ho to recommend frame colours and shapes that suited my face I ll be collecting two new pairs of specs in a few days and I m confident I ll love them Thanks for your patience and knowledge Natalie