RatingFacts is an independent review platform and is not affiliated with Med-fit (med-fit.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
I had ordered tens machine and paid for
There is no refund policy even if you
Very Disappointing Experience with Med-Fit UK Poor customer experience service-AVOID
Total rubbish
About Med-fit
Med-Fit: Clinically Trusted Pain Relief and TENS Technology
Med-Fit is a UK-based provider specializing in clinically trusted TENS machines, EMS devices, and therapeutic equipment designed for at-home pain relief and recovery. The store offers a range of wireless TENS and EMS machines, single, dual, and 4-channel units, alongside accessories such as TENS electrodes and ultrasound machines. With a focus on improving mobility and supporting everyday pain management, Med-Fit positions itself as a trusted resource for customers seeking non-invasive pain solutions.
Wide Range of TENS and EMS Devices
The store features a variety of TENS & EMS machines, including wireless options and multi-channel devices that allow users to tailor treatment to their needs. Products include single channel, 2 channel, and 4 channel machines, providing flexibility for targeted pain relief across different areas of the body. The Medi-Boost EMS Foot Massager is also available, combining TENS and EMS technology to help reduce swelling, improve circulation, and relieve discomfort in the feet, ankles, legs, and lower back. All products are described as medically certified and suitable for home use.
Customer Trust and Proven Results
Med-Fit is trusted by over 60,000 customers, supported by strong reviews on Trustpilot and Judge.me. Verified buyers frequently highlight the quality of customer service, fast and free UK mainland shipping on orders over £25 (ex VAT), and helpful guidance when setting up devices. Customers report effective relief from conditions such as arthritis, shoulder pain, back pain, and fibromyalgia, noting the ease of use and adjustable settings on devices like the 4 channel TENS machines and Combo units. The availability of Klarna payment options and VAT relief further adds to the accessibility of their products.
Support and Accessibility
The store provides resources such as an electrode finder tool to help users select the correct accessories, and customer support is advertised as responsive, with a commitment to replying within 24 hours. Current offers include discounted combo packages that bundle TENS, EMS, and massage functions, as well as sale items that make pain relief technology more affordable. Free UK mainland shipping applies to orders over £25 (ex VAT), and the range is designed for those looking for clinically supported, convenient pain management solutions from home.