N
nataliajn
We had booked having our metal stairs
We had booked having our metal stairs painted weeks in advance in the midst of a full home renovation We moved quite a lot around to fit the date with our builders costing us hundreds of pounds and moved the delivery of our garden furniture which cost another 50 However Isuf at Metric Fabrications LTD sent us a text at the very last minute cancelling our appointment saying sorry I don t think I can make it on Monday and not for most of the week We replied explaining how much we had to move around to free the date and we asked if he could please make it work to which he simply replied 3 words and I quote find someone else Not an apology not an I m sorry for the inconvenience nothing Incredibly poor customer service and lack of seriousness How he could be so busy if we had booked the job weeks prior is a mystery So unprofessional AVOID