Metroline Reviews

Today the line 16

Today the line 16 Was total full of issue to go to work I change 6 time the 16 for issue now to go home the bus 16 LTZ1095 he stop on 19 40 and he say thanks because he need finish on kilburnOn the bus station on cricklewood the driver say the bus end there and whe neeed whaithing 50 minute at 19 40 o clock and the other bus driver they was there on the stop they laugh at us and they THEY SAY NOW YOU CAN WALK FOR 10 stop I wish they can found this driver and report them because they had a total bad attitude and the other bus drive say tu is whaithe 50 miinute on the stop this rout was the 266 but noothing is changing and I don t know where they take the driver but every year is whorst before they neeed learn how to drive a bus they need know how treate people and need learn the education and they not make us a FAVORE BUT WE PAY THEM the salary all this attitude they had total whrong I wish they fire them for miss conduct and I can say thank for the guy of METROLINE BECAUSE HE SAY TO ME IF I NOT LIKE WAIT I CAN GO BACK TO ITALY Because we move in Italy with Donkey

Rubbish company who do not care there

Rubbish company who do not care there customers are hurt on there buses

One of the worst service 140 route

One of the worst service 140 route rude driver don t care of time always terminated in the middle it s better RATP Dev cover to his route same like SL 9

Fedup with this metroline busses 140

Fedup with this metroline busses 140 rout

Bus 90 is a devils bus

Bus 90 is a devils bus Seriously not only it stinks in the summer and winter but why on earth many buses terminate at Hatton green Such a small place crowded and empty buses continue towards Feltham You finally get a seat and immediately must get off Who manages this

The worst experience

I was a candidate at the Metroline I ve received their welcome guide pack the I managed to set up an interview appointment I had 3 dates and time slots I could chose from The interview itself was a formal video call which has ended with another appointment for a driving assessment The assessment took place at the Willesden Junction depo in North-West London I ve entered into the site and followed the signs to the reception I ve been greeted by a receptionist and asked me how she can help After there was a gentleman who invited me in another room and photocopied all the requested documents Then alcohol and drug tests All negative all the paperwork has completed I was ready for do the driving assessment The driving inspector was rude Unbelievably rude and arrogant First he saw me he sized me then he went to took a key Second time he told me to follow him The basic courtesy doesn t exist at this Depo then he asked me if I came with a car I ve told him I don t drive too often because I use public transport That s how you d like to convince me you can drive a bus - he said After that I wasn t able to concentrate and focus on anything He shocked me he pledged me and already decided he will fail me Seriously That is how you treat your candidates I can t even imagine how you treat your employees I would never ever in my life would go and work for this company It s a shame That s how you ease the pressure on the person who is already under that Unfortunately I can t write names because I don t know their names as I said there is no courtesy on that site

Metroline denied injuries from dangerous driving

I was an injured passenger by dangerous driving of a bus route 120 from Hounslow to Northholt July 2022 The driver had terrible control of his accelerator and brake pedals His driving was erratic to say the least He then went on to slam the doors on me and shout abuse at me He then played victim to another bus driver who denied that he knew him He was clearly at fault thus he was being very aggressive towards me This driver was asian with glasses and not even wearing a uniform he wore a plain white t-shirt Long story short Metroline ignored my photos of injuriesThey said there was no CCTV of the incident despite asking me to confirm where I was sitting on the busThey refused to accept blame via the Ministry of Justice They offered no apology or compensationMetroline were clearly at fault for injuries caused by dangerous driving by one of their drivers along with physical and verbal abuse and for these reasons they denied everything including refusing to disclose CCTV footage of the incident They kept quiet They deleted the CCTV footage This transport company recruits cheap poorly qualified labour so that profit remains high It does not care for the safety of people It is not a regulated service These buses are a high risk to public I regularly use Southern Vectis and the quality of driving and customer service is always excellent as opposed to Metroline There needs to be regulations and standards to avoid the recruitment of poorly qualified and poor performing drivers for the sake of profit

Their bus 134 hit me

Their bus 134 hit me have multiple injuries I m in hospital now Bad drivers driving very fast on London roads and always rushing and overtaking

Seats are as hard a rock

Seats are as hard a rock The 140 takes forever until it colided with another bus i got told to get of and wait for another bus the next 140 packed after a 186 comes and it took forever ARRIVA IS BETTER