Minutekey Reviews

I attempted to copy a key from the Minute Key kiosk at Lowe s Waste of time and money

I attempted to copy a key from the kiosk at the N W Albuquerque Lowe s First the kiosk asked if I d like an extra brass key for free I clicked yes Only later did I learn that the free key comes with an order of TWO keys So I waited while it cut three keys NONE of which are the same as the key I wanted copied For 8 00 plus tax it gave me three keys that do not match the key I was trying to copy The kiosk does not furnish receipts It being the weekend Minute Key s customer service was not available Filling out the complaint refund form results in generating an Outlook e-mail with the particulars including several lines in Chinese characters So for a half-hour of my time and 8 00 plus tax I ve got three useless keys which may not fit anything So far that s what I ve got DO NOT USE THESE KIOSKS

I have 3 good reasons NOT to get a key

I have 3 good reasons NOT to get a key at a MinuteKey kiosk Reason 1 The key didn t work It wouldn t even go in the lock Reason 2 Their refund policy is very cumbersome and rigid They allow 30 for a refund If you ask on day 31 they refuse the refund Reason 3 You can get a key made at Ace Hardware or other places much cheaper So Buyer Beware with MinuteKey

I made a copy at a machine

I made a copy at a machine The key didn t work They said they would refund if it didn t work I paid cash so they sent me a prepaid card for a refund I tried to activate it but it was very difficult to activate i finally gave up It seems like they try to make it difficult to get the refund hoping you will just give up I will just get my keys made in person instead of using a michine Its cheaper anyway

DO NOT USE MINUTE KEY

My minuet key saga is now at 15 days and counting On 1 11 24 I used m k to make a key for 6 The key got jammed in the dispenser w other made keys I was promised a refund and got the debit card on 1 22 24 The debit card will not take the code No key no refund stupid service staff Went yo a locksmith got 4 keys and 2 lanyards for 10 AND THE KEYS WORK unlike the useless m k

Bad cut bad customer service

Had 3 keys cut for 12 99 None worked Cut 3 more thinking maybe I didn t insert them correctly and those 3 didn t work Customer service is nonexistent They ignored my request for a refund which was only requested for 1 of the 2 transaction that produced bad keys

Avoid minute key and use something else

Tried minute key for the first time It cut a key that looked correct but got home and it did not work Advised minute key and they refused to refund the cost Something like sales are final at the point of sale and I somehow had to advise on the spot that the key didn t work Obviously can t do that with an automated machine Would not recommend that anyone use minute key

Rip off

Bought 3 keys and they all came out blank Straight useless keys and there office isn t accepting calls Waist of money

cut 3

i went to wall mart to do some shoping when i cheked out i saw the minute in front of me and went and made 3 keys and went home no one worked went back for a refund and management at wall mart said they were not responsible for that machine just call the number i did and no body respondedim retired and i need my hard earned money back tks