Keycare Reviews

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keycare.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Keycare receives consistently high ratings for most service interactions, with customers praising politeness, helpfulness, and quick resolution in many cases. However, a substantial number of negative reviews highlight significant issues, including very slow or non-existent service, poor communication, low claim payouts, and problems with key programming or replacement quality. The contrast between positive experiences and serious complaints about reliability and financial reimbursement is a recurring theme.

What customers love
  • Quick resolution
  • Easy to contact
  • Simple process
Common concerns
  • Slow processing times
  • Low claim limits
  • Failed key programming
  • Cancelled appointments

Last updated 3 months ago

D

Everything was fine

Everything was fine the people were polite friendly and helpful in ensuring that I was able to complete my claim
M

Key replacement

Great service Got new key cut and fob replaced at Timpsons sent relevant paperwork on line and repayment into my account very prompt
M

I recently had the pleasure of using

I recently had the pleasure of using Most Recent Key Care Claim and I was thoroughly impressed with their service The team was incredibly helpful and professional throughout the entire process They made everything smooth and stress-free ensuring all my needs were met promptly and efficiently I highly recommend them to anyone looking for reliable and outstanding key care services
G

Very impressive insurance offer and service

Still can t quite believe how good this insurance has been for us Took it out not imagining I would actually lose a can key And then when I did I was prepared for it to be a complicated claims process But it was super simple and they even sent someone to my house to programme a new manufacturer branded key Can t fault it
A

The experience was definitely a quick

The experience was definitely a quick positive one The customer agent was polite and took note of the relevant details Then they triggered the expected key replication actions after explaining the process The key replication engineer showed up at the door step just as explained and took only 30 minutes to make a new key on a Saturday morning That s 5 stars in my book
D

SIMPLE EFFICIENT CLAIMS PROCEDURE

SIMPLE EFFICIENT CLAIMS PROCEDURE CARRIED OUT BUY KEYCARE
L

top marks

very easy and smooth procedure Communicative and quick top marks
M

Provided a very professional service

Provided a very professional service Very quick ans friendly staff carried out the task
L

Excellent service

Excellent service was very quick and ready from the phone call to my key fixed claim was paid in a matter of days very happy with this service
P

Quick and prompt payment

Great service quick to make payment within 2 days thanks

About Keycare

Key insurance for lost keys stolen keys and replacement locks. Key cover anywhere in EU.Support 24 / 7 access to nationwide network of locksmiths

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