H
Hannah
awful customer service and terrible ship times
Avoid like the plague I ordered as a new customer with a 3-5 day delivery time 20 days it took consisting of two separate deliveries false assurances of the replacement package being on next day delivery countless written communications addressing me as Hey There and thanking me for getting in touch yet addressing nothing of the issues They simply could not care less I m still trying to get a full response from them they have breached their statutory obligations - oh and their published T C are unlawful watch out for that too I have advised them but again ignored A totally unprofessional organisation who has no concept of service quality or standard or the importance of reputation It s a competitive world Misfits Health There are lots of companies offering similar products and prices to you if you can t stand out for quality service then you ll fall flat on your face I repeatedly told your Ella that I wanted this raised to someone senior and that I would be leaving public feedback which reflected my experience She ignored every single word of it just kept coming back with Hey There thanks for getting in touch etc Awful Shop elsewhere good people We re going through enough with cost of living energy crisis etc without adding dire service and breached agreements to our days