Motorsinmotion Reviews
VW Audi Group Specialist Dismantlers - Motors in Motion LTD
AI Review Summary
Based on 45 reviews
The reviews show a divided customer experience with Motorsinmotion. A significant number of recent reviews report very poor service, including wrong parts, non-delivery, refusal of refunds, and unresponsive communication. Conversely, a substantial set of reviews praises the company for fast delivery, good pricing, and helpful service. The overall experience appears highly inconsistent depending on the transaction.
What customers love
- Easy engagement
- Quality parts
Common concerns
- Wrong parts
- No refund
Last updated 3 weeks ago
A
Asad Raza
Worse company you will ever deal with everyday there s a new story from them Paid 2000 for a gearbox from desperation as I had no other alternative They take your money straight away giving a time frame of 7 10 days Called on 10th day they said 10 working days Called after 10 working days and they ve now had me waiting over a month threatening if I write a review online it would be worse for me Only to laugh at me stating who even read reviews online
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John
Avoid at all costs
Avoid at all costs Shocking company to deal with Promised to buy my car in writing messed me about for a month and then told me they didn t want it anymore Total time wasters especially Adam who repeatedly made promises he failed to keep Sold my car within 1 day to RemoveMyCar and for more money than MotorsInMotion offered Seriously avoid this company total cowboys The reply given by MotorsInMotion is an absolute complete lie in every single respect I did not cancel the order and I did not give incorrect mileage This company ought to be struck off firstly for the complete lack of service and then secondly for an entirely fictitious review Do not trust they are liars
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Rob Aiers
Absolute shysters
Absolute shysters they promise you the world for a a price then they don t deliver either the part or service Lured like siren into their web of deceit These con men could not lie straight in bed If they get a whiff of a credit debit card expect to get bent over and treat like a slot machine
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saxonabcmsn com
To anyone looking to buy from this
To anyone looking to buy from this company make sure you don t pay for anything till you know it s the correct part once they have your money there not in no rush to rectify their error of supplying the wrong part just keep fobbing you of with we will ring when sorted
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Oscar Bigwood
Utterly disgusting
Utterly disgusting Worst company I ve ever used stay well clear Ordered a refurbished turbo off them took 2 weeks to turn up received no emails no calls and had to constantly phone them for information lost the first turbo and sent me another Once it FINALLY arrived it was seriously damaged beyond use The housing was cracked and seized Trying to get a refund was nearly impossible
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sos carfinder
Bought an engine for an Audi A6 for
Bought an engine for an Audi A6 for over 8000 00 with apparently 2 week delivery No engine after 2 months of stalling tactics and had to employ a solicitor to get my money back Very stressful experience Dick Turpin would be proud of these guys Utter disgrace
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Greg
Experts in VW Audi forget everything else
Experts in engine codes sold me a Nissan engine outwith Ebay to save me money they said Engine not compatible and returned CHARGED 750 re-stock fee and had to call them every day for 3weeks to get my refund Very unhelpful be very carefull and make them confirm its exactly what you need
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Simon c
Terrible Customer Service
Nightmare from start to finish Tell you what you want to hear but actually hopeless when it comes to customer service Literally some of the worst customer service ever experienced Made an official complaint no response Didn t like the idea of paying credit card fees so got me to pay by another method which company does this Avoid and take your business elsewhere
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Graham Robertson
I paid this company 1554 00 for a
I paid this company 1554 00 for a gearbox that never arrived 3 weeks later they say that they cant find it They will not refund me I have to take legal action now and will not let this go I have been scammed I should have checked the reviews before I parted with my money Do not use this company or 1st Choice Spares
H
Hamza
Appalling customer service
I had a terrible experience with Motors in Motion I ordered a front alloy crash bar for my Audi on a Saturday and paid 20 for delivery but it didn t arrive until Wednesday When my mechanic received the part he discovered it was rusty and to make matters worse it was the wrong part - a rear crash bar instead of the front I called Motors in Motion and after investigating they admitted to the mistake and agreed to collect the incorrect part and issue a refund Two weeks later I found out from my mechanic that they still hadn t picked it up Frustrated I had to drive an hour back and forth to return the rusty part myself When I arrived and asked why they hadn t collected it a short-statured employee dismissively told me they never agreed to do so and that there was no note on their computer for collection He then turned his attention to another customer call leaving me standing there for another 10 minutes The customer service was absolutely horrendous Save yourself the hassle and take your business elsewhere