Motorsinmotion Reviews

Great service

Great service

Do not use this company

My dad ordered an engine from this company and was told it would take 7-10 working days After 20 working days the engine has not arrived despite paying 1800 We have been fobbed off constantly even after explaining this is having an affect on my job within the NHS as I m having to car share with my dad Customer service is absolutely terrible I have asked to speak to a manager twice but have not been put through to one I was even called by the name of Mr Robertson who has also left a review after clearly having issues

Appalling customer service

I had a terrible experience with Motors in Motion I ordered a front alloy crash bar for my Audi on a Saturday and paid 20 for delivery but it didn t arrive until Wednesday When my mechanic received the part he discovered it was rusty and to make matters worse it was the wrong part - a rear crash bar instead of the front I called Motors in Motion and after investigating they admitted to the mistake and agreed to collect the incorrect part and issue a refund Two weeks later I found out from my mechanic that they still hadn t picked it up Frustrated I had to drive an hour back and forth to return the rusty part myself When I arrived and asked why they hadn t collected it a short-statured employee dismissively told me they never agreed to do so and that there was no note on their computer for collection He then turned his attention to another customer call leaving me standing there for another 10 minutes The customer service was absolutely horrendous Save yourself the hassle and take your business elsewhere

I paid this company 1554 00 for a

I paid this company 1554 00 for a gearbox that never arrived 3 weeks later they say that they cant find it They will not refund me I have to take legal action now and will not let this go I have been scammed I should have checked the reviews before I parted with my money Do not use this company or 1st Choice Spares

Terrible Customer Service

Nightmare from start to finish Tell you what you want to hear but actually hopeless when it comes to customer service Literally some of the worst customer service ever experienced Made an official complaint no response Didn t like the idea of paying credit card fees so got me to pay by another method which company does this Avoid and take your business elsewhere

Experts in VW Audi forget everything else

Experts in engine codes sold me a Nissan engine outwith Ebay to save me money they said Engine not compatible and returned CHARGED 750 re-stock fee and had to call them every day for 3weeks to get my refund Very unhelpful be very carefull and make them confirm its exactly what you need

Bought an engine for an Audi A6 for

Bought an engine for an Audi A6 for over 8000 00 with apparently 2 week delivery No engine after 2 months of stalling tactics and had to employ a solicitor to get my money back Very stressful experience Dick Turpin would be proud of these guys Utter disgrace

Utterly disgusting

Utterly disgusting Worst company I ve ever used stay well clear Ordered a refurbished turbo off them took 2 weeks to turn up received no emails no calls and had to constantly phone them for information lost the first turbo and sent me another Once it FINALLY arrived it was seriously damaged beyond use The housing was cracked and seized Trying to get a refund was nearly impossible

To anyone looking to buy from this

To anyone looking to buy from this company make sure you don t pay for anything till you know it s the correct part once they have your money there not in no rush to rectify their error of supplying the wrong part just keep fobbing you of with we will ring when sorted

Absolute shysters

Absolute shysters they promise you the world for a a price then they don t deliver either the part or service Lured like siren into their web of deceit These con men could not lie straight in bed If they get a whiff of a credit debit card expect to get bent over and treat like a slot machine