Based on authentic user experiences
Paul
6730 reviews
N/A
1 year ago
Move Hub do not pay their Bills
We have a outstanding invoice dating back to June 2021 for services provided in Australia Despite numerous emails to the management team and accounts department at Move Hub they continue to ignore our requested for payment of the outstanding invoice Avoid using at all costs Move Hub cannot be trusted
Arti Halligan
6730 reviews
N/A
1 year ago
Don t use them
Don t use them I would have given a 0 but its not available Their team don t speak English we had wrongly labelled boxes pretty much everything was labelled glassware but the contents did not have glassware at all They then shipped boxes where we had given instruction for storage and stored boxes where we had given instructions for them to shipped They also didn t tell us about the ToR application process I only found this out from the receiving shipping company when the consignment was due to arrive at its destination And when I made the ToR application because of mislabelling on the boxes it was difficult to determine what was actually inside each box Still in a battle with them to resolve these issues Saw your note Charlie it is MoveHub Dubai We moved from Dubai to UK
Arti Halligan
6730 reviews
N/A
1 year ago
We had a disastrous move with Movehub
We had a disastrous move with Movehub Dubai when we moved to the UK from Dubai in the summer of 2021 We had 2 shipments one that went into storage with Movehub in Dubai and the other to be shipped straightaway I ve wrote a separate review on this where they neglected to tell us that we had to apply for a ToR certificate from UK HMRC which cost us money when the shipment arrived in the UK The second shipment arrived June 2022 When the shipment was delivered the delivery guys had told us that one of marble console table top was snapped into two On opening I took pictures and sent to Movehub to make claim on the insurance I have written to Movehub 4 times it is now August 2022 there is still no reply from them Completely ignoring me
Fred Sihler
6730 reviews
N/A
1 year ago
Move Hub was an incredible desaster
Move Hub was an incredible desaster It took 10 MONTHS to bring our goods from Dubai to Germany At the end transport was twice as expensive than forecast Volume was underestimated and they worked with a Partner in the Netherlands WFR4U which practiced only extortion without delivering any Service STAY AWAY FROM THIS COMPANY
Arti Halligan
6730 reviews
N/A
1 year ago
Won t Pay Insurance Claim
This is update on my 2 previous reviews for the same company When the goods arrived in the UK we found most of the glass items shattered We wrote to Move Hub with copies of the broken items and requested that we compensated as they had charged for insurance in case of damaged goods It has been 10 months we have written several times they completely ignore my emails
