J
Janice Boyd
They were very nice and I am very unhappy- work still incomplete
The individuals who serviced our home were not rude I do not want to misrepresent this situation Our 100 year old home with under serviced electricity was in over-use of available electricity We experienced an electric surge which resulted in a small but very frightening fire Mr Electric came out and resolved that situation The problem resulted in recognition of a second floor problem Mr E said they would reroute 2nd floor electric into singular electric box for that floor They cut up my entire house second and third floor in an effort to locate the wiring and left 3 square openings on the 3rd floor and many 3 x 4 cuts all over the second floor They neither said anything about the destruction to my home nor the fact that they DID NOT route all of the second floor electricity to the new box they installed For all of the half done work and the demolition to my home I called them back for a review of all of the mess they created Still being very nice and polite they indicated that those areas of destruction were not their responsibility The more time goes by the more irritated I am about the financial obligation and the lack of professionalism with regard to the destruction and the work not completed