Mycarsolutions Reviews

Paul was really helpful he made the experience enjoyable He responded to all my questions quickly either by email or phone Thank you Paul and I love my new car

Great service and would defiantly recommend Paul was very helpful and was always contactable 10 10 service

All contact with Paul alway had a positive outcome

This is my second leased car from my car solutions I m pretty clueless when it comes to cars Paul made feel at ease answered all my questions and made the whole process really straightforward From the initial choosing the car and working out the best deal that would suit my needs to dealing with the paperwork and organising delivery of my new car - Paul has been brilliant extremely helpful I wouldn t use anyone else I would definitely recommend My car solutions

Great personal service by Paul Available night and day to deal with any queries

I have now used Paul a number of times for our lease car options and can say that his service has always been excellent Paul is always helpful and will keep you bang up to date throughout the whole order process Paul will continue to be the first person I call in relation to any new car order enquiries Thanks again Paul for your continued help assistance and excellent service

This was my first contract and all went very well and the car was delivered earlier than the proposed delivery date

Very helpful and knowledgeable service from Paul Phillipson I recently got a Hyundai i10 through My Car Solutions and was very happy with the help and support I got from Paul Phillipson

Amazing service from start to finish This is my second time going to Paul for a car lease and I can say I will forever go to Paul as he is very good at finding you the best deal but also a true gentleman to deal with and breath of fresh air You will not be disappointed I can guarantee you that much

My Car Solutions said they would match my car lease quote and they did so I ordered my new VW with them in May of 2024 A delivery date of 21st October 2024 was confirmed giving a lead-in time of 5 months At the start of October I arranged for my old car to be picked up but I was waiting for my new car delivery arrangements on the 21st I also needed the car registration for the insurance By 3 days before on 18th October I d heard nothing so I chased it up with MCS After phone calls messages and emails I was told my car wasn t due to be built for another two months in December 2024 - plus delivery time No reasons no explanations no apologies for the delay At short notice I managed to cancel collection of my old car and to hang on to it for a few more weeks Little did I know I would be repeating this 2025 arrived No car No delivery date No reasons No explanation No apology End of January ditto End of February ditto By now I really had to hand my old car back apologising for messing them about MCS had become uncontactable Paul had a car accident and was not responding to phone calls emails etc and disappeared from the picture altogether I had managed to get my VW factory build number so I conducted all further business direct with my local dealership This was less than perfect They were obviously not geared up for this arrangement but I had no option I accepted a new delivery date of 1st March March arrived The car was eventually available 7th March The dealer explained they had been busy because of all their new 25 plate car sales which had priority But their customers hadn t had to wait 10 months for their cars I have still had no contact from MCS not even to confirm that I have got the car To recap I gave MCS a 5 month lead-in time to ensure timely delivery I eventually got the car 5 months late but only because I chased up the manufacturer and dealer myself