Mycarsolutions Reviews

My Car Solutions said they would match my car lease quote and they did so I ordered my new VW with them in May of 2024 A delivery date of 21st October 2024 was confirmed giving a lead-in time of 5 months At the start of October I arranged for my old car to be picked up but I was waiting for my new car delivery arrangements on the 21st I also needed the car registration for the insurance By 3 days before on 18th October I d heard nothing so I chased it up with MCS After phone calls messages and emails I was told my car wasn t due to be built for another two months in December 2024 - plus delivery time No reasons no explanations no apologies for the delay At short notice I managed to cancel collection of my old car and to hang on to it for a few more weeks Little did I know I would be repeating this 2025 arrived No car No delivery date No reasons No explanation No apology End of January ditto End of February ditto By now I really had to hand my old car back apologising for messing them about MCS had become uncontactable Paul had a car accident and was not responding to phone calls emails etc and disappeared from the picture altogether I had managed to get my VW factory build number so I conducted all further business direct with my local dealership This was less than perfect They were obviously not geared up for this arrangement but I had no option I accepted a new delivery date of 1st March March arrived The car was eventually available 7th March The dealer explained they had been busy because of all their new 25 plate car sales which had priority But their customers hadn t had to wait 10 months for their cars I have still had no contact from MCS not even to confirm that I have got the car To recap I gave MCS a 5 month lead-in time to ensure timely delivery I eventually got the car 5 months late but only because I chased up the manufacturer and dealer myself