


Based on authentic user experiences
Consumer
6731 reviews
N/A
11 months ago
Very poor
Very poorOrdered two tests only got oneIt s not all intuitive how you organise sending back sample and video is rushed and not clear
Alan
6731 reviews
N/A
11 months ago
FALSE ADVERTISING
Schedule a return date at your convenience NOT TRUEYou can only book between 8-10am on a Monday or a Wednesday as they use Royal Mail It must be dropped off at a delivery centre too not a normal post office Ypu have tonwait 2-3 weeks to get your slot You can book them to collect from your house but only the day before your scheduled drop off We ll give you clear easy to understand results - NOT TRUEI ve had the results emailed to me but it s all numbers and certainly not easy to understand You can schedule a clinician to go through the results but that will cost you another 29 I also don t trust the review score they mention on the website Who s ever heard of reviews io Wish I d gone with the other options that are out there
Graham
6731 reviews
N/A
11 months ago
Schedule a return at your convenience
Schedule a return at your convenience - not trueI needed a test as a baseline and had to wait 2 weeks for a return slot I was advised that this is not due to any shortage of kits but because they are selling more kids than their lab can process Beware of this
cara wilde
6731 reviews
N/A
11 months ago
Inaccurate test and no follow up
This time 18 months ago I was told that my sperm count was 0 by a Mojo fertility test This was disappointing news to receive but I remember reading when buying the test that there would be a follow up advisory conversation after the results of my test came back When I contacted the company again they said the results were the last part of their work and if I wanted any other advice I was to contact my GP When I raised a complaint I received an email saying they would follow it up and I would have that advisory conversation 18 months later I still have not heard a word from Mojo but they have now started sending me promotional emails trying to get me to buy more products off them Thankfully for me 6 days after the test results came through my other half came through to the lounge very tearful and happy with a positive pregnancy test Before the obvious joke he is a spitting image of me and definitely mine However for a company to charge 150 to leave news of infertility and then leave in you in stone cold silence is shocking - I cannot recommend them on my experience
Saher Shodhan
6731 reviews
N/A
11 months ago
A very poor experience overall
A very poor experience overall Unclear instructions inaccuracy with the test and poor customer service Save your money and get a real check up at a clinic Would never use again
Graham
6731 reviews
N/A
11 months ago
Very worrying difference in results
Very worrying difference in results from 2 tests I did a test last December 2023 then again February 2024 Whilst some of the figures are very different I cannot know why however Dec 2023 my sperm volume was supposedly 1 2Now Feb 2024 they are showing 4 9I have a high volume of sperm and both times I produced a pretty similar quantity for the test certainly now 4 times as much volume differenceThey ask you to add a liquid which I did both times I wonder if the figures are incorrect as they have not taken the liquid into account one of these times but it s concerning and makes me wonder how accurate the other values they provide are
Richard Harrison
6731 reviews
N/A
11 months ago
the test results are not accurate
I bought two semen analysis tests in total costing 150 for each test The first test results said my sperm motility was 8 and my second test said 27 Anything over 40 was acceptable so this came as quite a shock I ve just had a private semen analysis test done local to myself and my results came back 87 Big difference These tests aren t accurate so my advise to anyone wanting to have a test done would be not to waste your money on these tests and to go somewhere local to yourself so the sample is examined straight away instead of 24-48 hours later
E J R
6731 reviews
N/A
11 months ago
Do not buy Go to a proper clinic
We ordered a test kit for my partner as we were wanting to look at his fertility Not only were we absolutely devastated at the results we were panicked and worried beyond measure The same week we got the results back we booked into an actual fertility clinic where the results were completely worlds apart Way better and detailed - turns out the fertility is perfect and we have nothing to be concerned about If we stuck to what MOJO said we would be spending money on fertility treatment and God knows what else absolutely horrendous we are horrified Please spend your money on a proper test at a clinic and avoid the stress and anxiety that this will cause you
John
6731 reviews
N/A
11 months ago
I would avoid
They don t mention that motility accuracy degrades massively as the sample is being transported The sample took 29 hours to reach them The motility results were much lower than expected Only after you pay the 199 do they mention on the results that the motility can be much higher due to degradation during transport And they are very in your face to mention you had a bad result when you receive your report They then recommend you order the 199 test again to establish a baseline they say and to also schedule a 50 consultation for 15 minutes with their doctors It s a lot of upsell This is a very bad business idea Save your money and do it at a proper clinic
Bruce
6731 reviews
N/A
11 months ago
AVOID LIKE THE PLAGUE
Got the test and had worrying results which i obviously wanted to discuss as soon as possible They then DIDN T attend the meeting They say they will charge individuals 25 for missing the consultation but are obviously massive hypocrites and do not respect your time Avoid at all costs I ve flushed a couple hundred quid down the drain with these charlatans